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Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

3 Reasons Why Businesses are Flocking to VoIP Phone Systems

3 Reasons Why Businesses are Flocking to VoIP Phone Systems

Telephone solutions have long been a part of the business environment, but it’s not always a simple process to implement, as no two organizations are the same. How many users do you have? How many telephone units do you need? How many wires will you need to run through your office? These questions, and more, make it much more appealing to consider a digital voice telephony system for your business’s needs.


We’ll discuss the various benefits that Voice over Internet Protocol, or VoIP, can offer businesses, regardless of the industry.

Reduced Costs
Traditional telephone systems rely on you going through your local provider to get service. However, this means that you’ll also be tied down by whatever their service agreement entails. Often times, these agreements will include services that you don’t necessarily want or even need, like television or otherwise. This makes you pay more for a basic service like a telephone, but without any real significant benefit for the extra costs. It’s like paying for Netflix but not using it for anything.

VoIP doesn’t ask you to sign up for anything extra. You get exactly what you pay for, and it takes advantage of a service that you already use regularly: your Internet. Your voice can be transferred through the Internet to the recipient instead of traditional telephone lines. The only thing to watch out for is your bandwidth, since relying on VoIP for your communication needs will require more network resources.

A Simpler Infrastructure
It’s not easy to make changes to your organization’s cabling infrastructure once it’s been established. This also makes it a bit more difficult to grow in the long run, as the same cabling infrastructure that worked for you years ago, may not necessarily be able to handle an increase in growth. Therefore, businesses that want to be able to adapt to changes in their infrastructure must create one from the ground up that’s designed with flexibility in mind--not the easiest of tasks.

Thanks to the one-time setup costs of VoIP, you don’t have to tear down walls and run new lines just to add new users to your telephone infrastructure. All you have to do is contact your provider and have them add new users into the system.

A More Flexible Business Model
One of the most difficult parts of running a business is managing the many communication mediums at your disposal. You might even have multiple phones that you use--one for your personal affairs, and one for your business dealings. Wouldn’t it be great if you could get all of your different phone numbers without carrying multiple devices on you at all times?

The great thing about VoIP is that your employees have multiple ways of accessing your telephone solution. Whether you want a desktop soft phone, a smartphone app, or a traditional telephone handset, VoIP allows for a highly customizable experience. This flexibility allows your organization to fully leverage mobile devices and connected technology, making VoIP a fantastic solution for organizations that need the extra boost.

For more information about VoIP, reach out to Macro Systems at 703-359-9211. We can assist your organization with setting up VoIP from start to finish.

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