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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Outsourcing Your IT Management Can Help Your Business

Outsourcing Your IT Management Can Help Your Business

Cost/Benefit is a term you hear a lot. It’s always used in conversations about potential investment and means something. Well, at least it should. One of the places that many people can gain benefits from their investments is by outsourcing some of their responsibilities to an outside vendor. This works especially well with IT management. Listed below is a look at why outsourcing your technology support and management is a good investment.

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How to Create a Risk Mitigation Strategy

How to Create a Risk Mitigation Strategy

It’s an unfortunate fact that all businesses will inherently face some type of threats during their operations; that’s inevitable. From cyberattacks to natural disasters to good, old-fashioned accidents, you’re liable to face no small risk. This risk makes a process known as risk mitigation so imperative for all businesses to undergo with some regularity.

Listed below are the aspects of creating and maintaining a dependable risk mitigation strategy.

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Are You a Tech Support Gatekeeper?

Are You a Tech Support Gatekeeper?

This goes out to all the business owners, managers, department heads, and other leaders in the workplace who have to field user complaints and issues.

Being in this position can be difficult, because you often have to say no. No, we can’t change the timeline or increase the budget for this project. No, we can’t do XYZ that way because it would break compliance. No, we can’t get new hardware/software in until we get it approved in the budget. Repeat ad nauseam.

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Why Your Business Needs a Custom IT Strategy

Why Your Business Needs a Custom IT Strategy

An organization’s IT strategy can define how it handles its entire operational strategy, which is why it is so critical to carefully consider your organizational approach to IT. Not only does it allow you to align your IT, and its support, to your business’ goals, but it also allows you to consider the circumstances that you operate under and find viable solutions to business problems. That’s not all. Listed below are some of the reasons that businesses should consider customizing their IT strategy to their business initiatives.

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How Managed IT Services Helps Your Business

How Managed IT Services Helps Your Business

Many businesses, regardless of their size, are increasingly turning towards managed services to streamline their operations, limit expenses, and elevate their overall customer value proposition. The utilization of managed services has revolutionized the landscape, not just in terms of cost-saving, but also in facilitating businesses to grow and extract greater value from their IT infrastructure. Listed below is a look into how managed services achieve this dual objective.

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Why Help Desks are Valuable to Your Business

Why Help Desks are Valuable to Your Business

With technological advancements, challenges arise, and technical problems inevitably occur. This is where an IT help desk comes into play. Listed below: how an IT help desk operates and why it is a valuable asset for any business.

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How Managed IT Pays for Itself

How Managed IT Pays for Itself

Businesses use all kinds of sayings to try to draw in customers. One of the core selling points of managed IT services is that “it pays for itself”. This is more than just marketing. The multiple services that make up managed IT services all help a business save time and money, but when added together, it can really help the bottom line of a business more than most services they can use. In this week’s blog we thought we would go through the core elements of a managed IT services agreement to show how it really does pay for itself. 

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What Your Business Needs to Know About Cloud Computing

What Your Business Needs to Know About Cloud Computing

Cloud computing has been touted as one of the most innovative and important technologies for smaller businesses as they look to compete with larger companies. How it makes this possible is by offering dynamic computing environments that can help bring these smaller businesses into the information age without saddling them with massive infrastructure costs while doing so. That’s not to say that the cloud is cheap by any means, and this month we will discuss how cloud computing is a great option for nearly any business. 

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Four Reasons You Should Consider Managed IT for Your Business

Four Reasons You Should Consider Managed IT for Your Business

How does your organization manage its IT? Do you have an in-house team, and how busy are they with all of the hustle and bustle of their everyday duties? Do they have time to address the many challenges and requests made of them? If not, then perhaps you should consider a different model for your IT management. Fortunately, we have just the opportunity for you, and you won’t want to miss out on it.

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A 'Truth is Stranger than Fiction' Apple Story

A 'Truth is Stranger than Fiction' Apple Story

Even though today's workplace tends to be PC-centric, Apple has had a major impact on technology and computing. It’s undeniable that Apple is pretty consistent with producing sleek, high-end hardware and efficient operating systems. Apple’s former CEO, Steve Jobs, was known to be a visionary and a perfectionist. That’s what makes this story even more bizarre.

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Three IT Support Options for Business Technology

Three IT Support Options for Business Technology

Business technology is a helpful tool, there’s no way around it. Unfortunately for businesses, technology has to be replaced every so often. Even if the technology doesn’t break, there are innovations made that can help your business do what you do better. The thing is: Technology does break, so you need to understand how to get the most value out of it when it is working. 

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Help Desk Support Can Aid Your Business

Help Desk Support Can Aid Your Business

Downtime is a killer for any company. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your organization can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator. 

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Three Ways Your Business Can Improve Productivity

Three Ways Your Business Can Improve Productivity

Every business depends on productivity, but there are many different forms that productivity can take. The types that every company prefers are the actions that result in improved revenue generation. That’s not to say that all work that is done for your organization isn’t imperative, but the more that can be done to make money, the better off your business will be. Listed below are a look at three ways your business can shift the way they do things with the use of technology. 

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The Managed Service Model Offers Some Good Benefits

The Managed Service Model Offers Some Good Benefits

How has your company managed its technology in recent years? Depending on the way you have done so, you could be unnecessarily throwing money down the drain when you could instead be reinvesting it into your business. If you are ready to take your operations to the next level, consider changing your approach to your office’s technology management with managed services.

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The Most Valuable Parts of Utilizing Managed Services

The Most Valuable Parts of Utilizing Managed Services

Every expense that your organization takes on requires consideration. When you are looking to keep your company productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of work-time maintenance and have professional perspectives available that can help keep operations running when problems with your business’ technology do happen.

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Percussive Maintenance is Not a Good Strategy

Percussive Maintenance is Not a Good Strategy

We’re all familiar with the old, cliched joke where someone needs to give their technology a good whack in order for it to work right—and by some miracle, it works. The thing is, it isn’t a miracle, and can sometimes be effective. However, this is not a strategy that we would recommend.

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Two Ways Managed Services can Help Your Business

Two Ways Managed Services can Help Your Business

It’s not often that something profoundly alters the landscape of business technology management as much as managed services has. When implemented correctly, managed IT services can completely replace the traditional methods of technology management within a business, and it all starts with changing not just your budgeting practices but also your maintenance practices.

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What You Need to Know About Log4j, the Most Dangerous Vulnerability in Recent History

What You Need to Know About Log4j, the Most Dangerous Vulnerability in Recent History

A vulnerability was recently discovered that is effectively guaranteed to impact all computer users, from private users to businesses. While this situation will take some time to resolve fully, we want to make sure you know everything that needs to be done to protect yourself from Log4j.

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Managed IT Services can Reduce the Need for Computer Repair

Managed IT Services can Reduce the Need for Computer Repair

How often do you find yourself in this situation: You're typing on your computer pushing through your day-to-day tasks, and communicating with your employees when suddenly, your computer freezes up, which forces you to perform a hard reset just to get your computer responsive again. Sound familiar? 

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How Managed IT Services Benefits Your Business

How Managed IT Services Benefits Your Business

When you walk into most new businesses you’d be hard-pressed to think that IT has only been utilized in business for a few decades. Most modern businesses use a variety of workstations to handle scheduling, inventory, procurement, payroll, and a list of other business functions. With that in mind, it stands to reason that keeping that IT working is the only way to efficiently run your business. Listed below is a look at how to keep your IT support costs low while keeping your technology managed properly. 

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Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030