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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Are You a Tech Support Gatekeeper?

Are You a Tech Support Gatekeeper?

This goes out to all the business owners, managers, department heads, and other leaders in the workplace who have to field user complaints and issues.

Being in this position can be difficult, because you often have to say no. No, we can’t change the timeline or increase the budget for this project. No, we can’t do XYZ that way because it would break compliance. No, we can’t get new hardware/software in until we get it approved in the budget. Repeat ad nauseam.

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A Digital Detox could be Beneficial for You and Your Team

A Digital Detox could be Beneficial for You and Your Team

Chances are, your and your employees’ lives are fully permeated with technology, from the very start of the day to the moment you close your eyes to sleep in the evening. That’s just how the world works these days, but there is evidence that this permeation of tech can have some adverse effects on us all. That’s why, as odd as it may sound coming from an IT provider, you may want to occasionally take a moment to step away from technology.

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Why Employee Satisfaction is Imperative

Why Employee Satisfaction is Imperative

When you consider your business’ investments, you probably think about things such as the hardware your team uses and the software this hardware supports. You might think about the furniture you’ve purchased to outfit your office. On the other hand, one often overlooked but critical element that needs some level of investment is your employee satisfaction.

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How to Beat Procrastination in the Long Term

How to Beat Procrastination in the Long Term

Over the past several weeks, we’ve been discussing procrastination as a concept and how it tends to manifest. To wrap up our discussion, we wanted to share a few ways that you might be able to greatly reduce your and your team’s tendencies to procrastinate so that more can be accomplished.

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How to Beat Procrastination in the Short-Term

How to Beat Procrastination in the Short-Term

We’ve been examining the concept of procrastination in recent weeks - why we do it and how it often manifests itself in business processes. For our final few parts, we’ll be focusing on how you can stop procrastinating by utilizing both quicker, short-term tactics and long-term, sustained changes. Listed below are some short-term tactics.

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Identifying What Kind of Procrastinator You Are

Identifying What Kind of Procrastinator You Are

We recently started to explore the concept of procrastination as a means of understanding it better, and potentially, getting better at not doing it. Last time, we touched on a few ways that procrastination can potentially manifest, so it only made sense to us that we would continue pulling that thread and try to help you identify how you tend to procrastinate more specifically.

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The Different Types of Procrastination

The Different Types of Procrastination

“Never put off until tomorrow what you can do today.” It’s good advice, as well as some of the easiest and most tempting advice to ignore. Procrastination is one of those things that we all assume we understand, but we wanted to take a bit of time to explore it in greater detail…and figure out how we can all work to resist it.

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Security Training for Your Team is Imperative

Security Training for Your Team is Imperative

One vital component of your business’ security is how well your team is trained to preserve it. Listed below are some of the aspects that you need to be sure you address as you educate your team.

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Explaining the Global Identity System

Explaining the Global Identity System

Who are you? While it’s a question that has been asked in all contexts with all levels of metaphysicality attached—from asking someone their name to prompting someone to follow a path of spiritual self-discovery—the growth of the metaverse once again urges us to ask it in a more literal way. When accessing a conglomeration of various services and platforms, how many identities will each user need to juggle?

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How to Better Communicate With Your Team

How to Better Communicate With Your Team

Have you ever gotten a message that just makes your heart sink in your chest? Chances are good that your team members feel that way whenever you send them a particular message, especially during certain times. Below we consider why this may be the case, and how you can better manage your communications to more effectively communicate with your team.

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Are You Sharing Your Employees with Another Company?

Are You Sharing Your Employees with Another Company?

How many of your employees do you think have a second job? This isn’t a particularly outlandish concept, but one thing that has come about as a result of the COVID-19 pandemic and its surge of remote work is that some employees hold two jobs at the same time, and not in the way that you might expect.

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Some Cybersecurity Statistics to Inform Your Business

Some Cybersecurity Statistics to Inform Your Business

When it comes to your organization's cybersecurity, it can be tempting to operate under the assumption that the few cybersecurity events you hear about on the news are all that happen. Alas, this is far from actual fact. Listed below are some of the statistics that might change your impressions, especially if you hold the aforementioned assumption.

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Remote Operations Need to Succeed Before Hybrid Can Work

Remote Operations Need to Succeed Before Hybrid Can Work

Whether we like it or not, remote work is not going anywhere, and now that employees have gotten a taste of what it feels like to work remotely, more are eager to do so than ever before. Unfortunately, the reality is that employers are eventually going to want their employees to return to the office in at least some capacity. How can employers do this without upsetting employees too much? The answer lies in a hybrid work environment.

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Human Trafficking and Cybercrime can be Intertwined

Human Trafficking and Cybercrime can be Intertwined

Because of the faceless nature of many cybercrime acts, it can be easy to see them as nothing more than the acts themselves, which is of course not true. Behind these attacks are people, and where people performing illegal acts are concerned, there will always be concerns about other criminal acts which perpetuate the ones at the surface.

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Android Banking Malware Sova is Back

Android Banking Malware Sova is Back

Even if mobile malware doesn’t have as much of a presence in the cyber threat landscape as other significant threats like ransomware variants, it is still just as dangerous under the right circumstances. An Android banking malware called Sova, for example, has returned with a vengeance with additional features to make users’ lives miserable.

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The Remote Work Conundrum

The Remote Work Conundrum

Remote work has become a bit of a topic of contention lately. While employees have been relishing the advantages that remote work provides them, many employers have been doing everything they can to bring their workforce back into the workplace.

Now, it wouldn’t be unfair for you to assume that we would push remote work as a managed service provider because we just so happen to assist businesses in managing it as a part of our services. This is true enough…but we aren’t the only ones with an opinion on the topic.

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Exposing the Myth of Quiet Quitting

Exposing the Myth of Quiet Quitting

Quiet quitting…it’s a buzzword that many may misunderstand that has seen increasing virality on social media. Listed below is an honest evaluation on what quiet quitting really means, and what it means for your organization.

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A Possible Alternative to Multi-Factor Authentication

A Possible Alternative to Multi-Factor Authentication

User authentication is an imperative security feature for a business, specifically because it helps to reduce a significant threat to your business. This is why we’re so adamant that you should require multi-factor authentication wherever it is available… but is a better way to authenticate your users on the horizon?

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How to Make Your Office a Healthier Environment

How to Make Your Office a Healthier Environment

The past few years have made many people understandably nervous about their health and spending extended amounts of time around other people—which can make coming into the office a very, very stressful experience for some. How can you make your office a healthier place so your team can feel a little more protected as they work?

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A Look at How Collaboration Tools Affect Your Team

A Look at How Collaboration Tools Affect Your Team

Many companies were very suddenly introduced to the capabilities of modern collaboration tools, as… circumstances forced them to either go remote or cease operations for an unknown amount of time. That being said, while collaboration tools were suddenly a requisite for work, could these tools now be responsible for isolating your team members from one another?

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Macro Systems
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Fairfax, Virginia 22030