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Macro Systems Proactive Maintenance Plan

Proactive Managed IT Support - Outsource your IT

Reduce downtime, increase profitability, and make your technology work for you.

Macro Systems is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Macro Systems.

Read more: Managed IT | Outsource Your IT with Help Desk Support at a Flat Monthly Rate

Protect your Business Inside and Out

security lock

How Secure is your Network?
Are you at risk?
It's time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues.  From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day.  We can help you by reviewing your company's needs and finding a solution that works best for your business.

Read more: Network Security | 24 Hour Network Support and Monitoring

Proactive Managed Server Support

servers

Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation

Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.

Read more: Server Management | 24/7 Server Support, Monitoring and Maintenance

All-You-Can-Eat Helpdesk Support

Computer Support and 24 hour IT Support Helpdesk

End-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

Read more: Desktop & User Care | Remote and On-Site IT Support for your Staff

Macro Systems Backup and Business Continuity

hard drive

Is your data secure?  Would it survive a disaster?
Can you afford to take a chance?

Any seasoned computer technician will tell you there are two types of hard drives - those that have failed and those that will fail.  The only question is when.  With Macro Systems Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.

Read more: Data Backup & Disaster Recovery | Data Protection that’s archived, redundant, and ready to restore!

Improve Productivity with Content Filtering

webfilter firewall IT Services

Protect your employees and network by preventing questionable and unsafe content.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need.  With Macro Systems's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.

Read more: Web Filtering & Firewall | Enterprise-level Network Security

Expect More from Your Phone System

VoIP phone

Simple, Flexible, and Cost Effective;
VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Macro Systems can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

Read more: VoIP | Voice over IP Business Phone Service

Your Business at Your Fingertips

Remote Access, Mobile Device and Smartphone Support

On the road, out of town, or at the beach;

Stay connected to your business at all times

In today's world, running a business is more than a full time job.  Fortunately, the technology exists so you can stay connected with your business no matter where you are.  From mobile smartphones to remote access, there is a wide range of capabilities you can take advantage of, and even give your staff the luxury of as well.  Today, it's more cost effective than ever.

Read more: Mobile Office | Stay Connected With Your Smartphone or Mobile Devices

How Much does Spam Cost Your Company?

spam protection it services

You'd be surprised how much time is lost company-wide for junk mail.  Reclaim your Inbox today

According to a recent study, 78% of all email sent is classified as spam.  Other reports have claimed that US companies lose $712 per employee each year due to spam email despite the software spam filters that come with most email clients.  Ask yourself if you'd like to continue sifting through spam and let junk email clog up your inboxes and exchange server.

Read more: Spam Protection | Regain Control over your Inbox

Stop Losing Money on Your Printers

Network Printer Management & Authentication

Reduce your printing cost, increase your efficiency, improve your document security, and reduce your carbon footprint

Do you know the total cost of printing in your organization? Do you have the experience and knowledge to control your print spending? Macro Systems’s dedicated printer management will help reduce your printing cost and increase your efficiency by letting us handle the printing and letting you focus on your business.

Read more: Printer Management | Reduce Printer Costs, Save Paper, Go Green

Stop Dealing with Third-Party Support

IT Vendor Relation Management and Support

Manage your business relationships, not your hardware and software vendors.

Get better, faster support through a single point of contact.

Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support?  We understand completely.  Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.

Read more: IT Vendor Management | Warranty and Hardware Management

Cloud IT Solutions - Welcome to the Cloud

cloud computing

Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and  IT management overhead, letting you focus on your business and not your IT.

Imagine being able to expand your company's capabilities without needing to purchase expensive hardware or worry about running and maintaining it in your office.  With the cloud, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your own equipment.

Read more: Cloud IT Solutions | Cloud Hosted Technology Solutions

The Definition of Cloud Computing

How can Cloud IT Services Benefit my Business?

Free yourself from traditional IT with Cloud Services

Cloud computing is managed, shared applications, development platforms, or computing infrastructure accessible via the internet. It provides options such as bandwidth and on-demand computing power with flexible capabilities normally purchased as a metered service.

Read more: What Cloud Computing Means for Small and Medium Businesses

Cloud-Based Email Solutions

Hosted Microsoft Exchange Email Server

Email is absolutely critical to your business.  Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead.

Exchange can give your company many powerful tools. Putting them into action can vastly improve worker productivity and foster better collaboration between coworkers. However, without proper set up, you can run into some serious problems. These issues will cost your company thousands of dollars or more  in wasted productivity and IT support.

Read more: Hosted Microsoft Exchange | Email in the Cloud

Hosted Server and Infrastructure

Outsource your InfrastructureHosted Server and Infrastructure Solutions

Take your server to the cloud and reclaim your office space while eliminating management and hardware expenses.

Everybody has heard of ‘the cloud,’ but many businesses are unaware of the many benefits that cloud hosting can offer small and medium-sized businesses.

 

Read more: Hosted Server and Infrastructure Solutions

Virtualize your Desktop

Virtual Desktop - Desktop Virtualization Solutions


Let Macro Systems host your desktop environments from our datacenter and help take the worry out of your IT.


With Macro Systems Hosted Desktop, your entire office can be virtualized, granting your employees access anywhere to their desktop and applications.  By centralizing your desktop environment, you can access your files and programs from anywhere on virtually any device with a web browser, and the cost of management and support is minimized.

Read more: Cloud Hosted, Desktop Virtualization Solutions

Easy Team Collaboration in Real-Time

Microsoft Office 365 Implementation and Support

Have all team members work and comment on the same project from different locations.

Office 365 is designed to enable its users to share, collaborate, and communicate in the cloud. Office 365 takes the Microsoft Office applications and combine them with hosted versions of Microsoft Exchange, SharePoint, and Lync (Microsoft's robust business communication tool). Office 365 is a reliable alternative to desktop applications, now with cloud storage, this will ensure that your information will be safe. Microsoft guarantees that Office 365 servers will have 99.9 percent uptime to make sure that your work will always be accessible.

Read more: Microsoft Office 365 | Your Favorite Office Software in the Cloud

Work Together on Projects in Real-Time

Google Apps Solutions for Business

Now every team member can collaborate together on the same project from any location.

Google Drive brings all the benefits of cloud computing to your small business. By having Google host your files securely in the cloud, your work will always be saved and backed up. You can also share your work with the specific people on your team that you give permission to, while blocking access from everybody else.

 

Read more: Google Apps Cloud-Based Productivity

IT Support Specifically Tuned to Health Care Providers

IT Solutions for Healthcare Providers

Incorporating proactive managed services presents an opportunity for a move toward secure, streamlined health care.

Medical IT can best be explained as technology that allows the secure exchange of medical and patient information between health care providers, patients, insurers, and other administrative entities.

Read more: Health Care IT - Medical Technology Solutions

What is EMR/EHR?

medical technology

Healthcare practices of all sizes can benefit from Electronic Medical/Health Records, which is a system for storing, organizing, and maintaining patient records.

As for any business, solid practices, organization, and easy-to-use technology can benefit doctor offices, hospitals, and other healthcare facilities.  The digital format greatly simplifies the management of patient records by providing a central point of access to each record and giving you the information you need quickly.  Collaborating between multiple departments and offices and even other healthcare institutions is much easier and faster, improving response times and patient satisfaction.

Read more: EMR: Electronic Medical Records