IT Support Business Models by Macro Systems
Throwing new technology at an untrained workforce leads to frustration, tanks morale, and wastes money. Business owners frequently assume that buying advanced, AI-driven tools automatically makes a business faster, smarter, and more efficient. It does not. When technology changes, employees must change with it, which requires a deliberate investment in workforce reskilling.
I’ve been doing this my entire career, and if there is one thing I’ve learned about the cloud, it’s that the price only ever seems to go in one direction: up.
Microsoft announced another round of price adjustments for several of their core business products. I know what you’re thinking; it feels like a subscription tax that hits your bottom line without actually changing the way your computer looks or feels on a Tuesday morning. It’s irritating.


