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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

How Managed IT Benefits Your Business

How Managed IT Benefits Your Business

For most of the past years small business owners have been raked over the coals; dealing with sudden economic and political shifts isn’t great on the budget and in fact, many businesses haven’t made it this far. If yours has, you are almost certainly looking for value in every business investment that you make. There are few investments that you can make for your business that carry more value than managed IT services. 

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The Benefits Every Business Owner Should Know about Managed IT Services

The Benefits Every Business Owner Should Know about Managed IT Services

Working in technology can be illuminating: we are constantly coming across situations that we’ve never seen before. Sometimes this is the result of how fast technology moves, and sometimes it has to do with a business’ IT strategy but, regardless of the problems we are asked to fix, we realize that without our clients, we’d be nothing. That’s why we decided to discuss some of the variables that every business owner should know about managed IT services.

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What Managed IT Services Can Do For Your Organization

What Managed IT Services Can Do For Your Organization

Your business needs its technology to fuel its day-to-day operations; that means they need to be maintained. Companies that don’t have an IT department will often look to utilize different strategies to ensure their IT is up and running. However, without the proper expertise, keeping this technology maintained can be a significant problem. 

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How Managed IT Help Your Business

How Managed IT Help Your Business

Technology has made its way into nearly every business, especially this year with the Covid pandemic. There really is no choice, but with the commitment to technology there comes risk. If technology fails, your business takes a step back. Below we discuss how managed IT services work to manage your risk and keep your IT running effectively. 

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Adobe Flash is about to be Retired. Will it Impact Your Business?

Adobe Flash is about to be Retired. Will it Impact Your Business?

Once December 31st ushers in 2021, support for the once-popular Adobe Flash Player will officially end. Naturally, it isn’t every day that a 24-year-old software is taken out of commission, so it only makes sense to wonder how much this will impact businesses.

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How to Minimize Support Costs Without Harming Your Business

How to Minimize Support Costs Without Harming Your Business

If you’re trying to limit your operating costs to give you more capital to build your business, it is imperative to keep in mind that sacrifice isn’t your only option. Instead, you also have the option of streamlining and minimizing some of your larger expenses by enlisting a managed services provider (MSP) and the more sustainable business model we adhere to.

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How to Avoid a Strained Relationship With Your IT Department

How to Avoid a Strained Relationship With Your IT Department

Business relationships, especially between you and a service provider or you and a coworker, are imperative to a business’ success. On the other hand, maintaining these relationships can be difficult when there’s a good chance that your actions might create more work for another person. Listed below are some reasons why your relationship with IT may be strained, and a few tips to help fix it.

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How to Monitor Your IT While Out of the Office

How to Monitor Your IT While Out of the Office

Businesses are beginning to reopen as stay-at-home orders are lapsing. Remote solutions have gotten many of those businesses through this ordeal and for many others they continue to deploy a remote workforce. For businesses still promoting telework, monitoring your local IT environment is something that you need a solution for. Listed below are some of the best practices you can use to monitor your IT while out of the office.

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Determining the Quality of an IT Provider’s Services

Determining the Quality of an IT Provider’s Services

It’s safe to assume that your business relies on some technology in order to operate - after all, you are reading a blog on the Internet. As a result, it is probable that you will require some level of IT support at some point. While this may sound like something that's easy enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.

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The Most Simple Computer Tip: Turn It Off, Then Turn It Back On

The Most Simple Computer Tip: Turn It Off, Then Turn It Back On

The people that support a business’ information systems are widely renowned as nerds sitting in a basement office waiting for someone that matters to call them upstairs. Naturally, we think this characterization is at the very least inaccurate, but since our jobs are so technical, it can be hard to relate with clients all the time. Luckily for us, the most helpful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried rebooting it? Turning it off and then back on again?

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The Value Managed Services Provides

The Value Managed Services Provides

Macro Systems is always trying to get our message out, sharing how our services can add value to just about any kind of business - including nonprofits and municipalities - seeing as just about every modern business relies on technology to some degree. We wanted to demonstrate below how that value can present itself through managed services.

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Warning: Windows 7 End of Life Event is Almost Here

Warning: Windows 7 End of Life Event is Almost Here

Fact: Windows 7 is still one of the more popular operating systems. This is concerning since Microsoft is shutting off support for this operating system on January 14, 2020. 

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Managed Services Offer IT Procurement

Managed Services Offer IT Procurement

The information technology solutions that are available for businesses to utilize are continually improving. While these enhancements are beneficial to your operational abilities, you do need to make sure you are staying up to date; a managed service provider can help with IT Procurement. 

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Managed Services Offers Superior Support

Managed Services Offers Superior Support

It wasn't too long ago that we had to haul a computer into the shop to get it fixed if there were problems. However, with the pace that modern business is conducted, this approach just isn’t effective for businesses any longer. Today, with the support of a managed service provider, support is available much more efficiently and affordably than ever.

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Keep Small IT Problems Small

Keep Small IT Problems Small

Your employees appreciate when you provide them with all the tools they require to accomplish their day-to-day tasks. If you take the time to give them everything they need to do their jobs, then they will, in turn, provide you with a higher rate of productivity and work quality. One way you can make this happen is by providing them access to the technical assistance they require to succeed.

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What Your Business Needs to Know About Data Leaks

What Your Business Needs to Know About Data Leaks

How valuable is the data that you’ve gathered during your time in business? What would it mean if it were to leak somewhere beyond your control? Let's talk about methods to control your data leakage.

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Managed IT > 'Break-Fix' Model

Managed IT > 'Break-Fix' Model

Small businesses with limited budgets and staffing have always had difficulty maintaining and managing their technology solutions. Working with narrow resources doesn’t have to be a challenge, but more often than not, technology creates issues for companies that don’t have a dedicated IT support system. What if Macro Systems told you that it didn’t have to be this way, and that accessible IT management is something that all organizations can achieve?

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Six Questions to Ask Your Managed IT Provider

Six Questions to Ask Your Managed IT Provider

Your organization's technology solutions may be a major point of contention for your bottom line, but that doesn’t mean that you can’t create value with it. One of the best ways you can create value for your companies' IT is by implementing a better way of managing it. Macro Systems will walk you through what it means to shift from break-fix IT to managed IT services, as well as what questions you should ask to expedite the process.

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3 Gifts for Your IT Team

3 Gifts for Your IT Team

The holiday season has arrived! Why not give the IT professional in your life a few things that they’ve been wishing for all year? Macro Systems has compiled a list of gifts you can give them, some of which will cost you and your business nothing.

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Fake Tech Support is Becoming More Difficult to Recognize

Fake Tech Support is Becoming More Difficult to Recognize

Tech-support scammers are typically just people who dial random numbers, try to convince the person on the other end that their computer has problems and they can fix them if the user allows them to remote into the device. They utilize tactics that are as generic and vague as possible to avoid having to mention any specifics; because some people find that their system’s performance is sluggish, they will give these people access, which usually ends in disaster.

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Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030