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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

How To Identify Phishing Emails Before They Reel You In

How To Identify Phishing Emails Before They Reel You In

From the classic Nigerian Prince emails to the cleverly crafted fake invoice, malicious digital correspondence is a constant threat to a business. It's not just about losing a few dollars. A successful phishing attack can cripple your operations, compromise sensitive data, and even lead to your organization's demise.

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A Look At Cybercrime's Evolution

A Look At Cybercrime's Evolution

Remember the stereotypical hacker? A single kid in a hoodie, fueled by caffeine and curiosity, breaking into a system just for the thrill or bragging rights? That image is obsolete. Modern hacking has evolved from a counter-cultural movement into a sophisticated, multi-trillion-dollar global industry.

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The Recent Louvre Heist Reiterates Why Good Cybersecurity Practices Are Needed

The Recent Louvre Heist Reiterates Why Good Cybersecurity Practices Are Needed

It would seem that the people responsible for the recent heist at the Louvre, which netted over $101 million in jewelry, may have utilized a more complicated plan than strictly necessary. According to a French publication, the famous museum has a long history of cybersecurity mistakes and faux pas… many of which, given the museum’s fame, are truly shocking.

Listed below is what we know about the Louvre’s protections over the years, and what they suggest about the current state of things. Hopefully you'll learn a thing or two by doing so.

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Don't Ignore IT Symptoms

Don't Ignore IT Symptoms

An old fable says that a frog placed in a pot of boiling water will jump out immediately, but if the water is warmed to boiling with the frog already in it, the frog won’t notice until it is already too late. Many modern businesses act like that frog, overlooking minor tech problems that signal a growing issue until the damage is done.

Let’s see if we can identify some of these issues to help keep you out of hot water.

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Cyberattacks = True Ghost Stories

Cyberattacks = True Ghost Stories

What was the scariest Halloween costume you saw last week? Chances are we know something scarier: the cyberthreats that want to take your business down. Listed below are some of the most common threats to your business’ future and what your business can do about them.

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How To Keep Your Business Safe Every Night of the Year, Not Just Halloween

How To Keep Your Business Safe Every Night of the Year, Not Just Halloween

Happy Halloween! Tonight, ghosts and goblins will collect candy from door to door. This is to be expected; less expected are the cyberthreats and attacks that darken the doors of today's businesses of all shapes and sizes.

Listed below are things you need to do to keep your business safe, inside and out, every night of the year.

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How to Create Safe Passwords

How to Create Safe Passwords

Think about all the online accounts you have, from social media to banking to email. With so many accounts, it's imperative to make sure they're secure. Creating a strong, unique password is one of the best and easiest ways to protect yourself from hackers. Listed below is how you can create passwords that are hard to crack and keep your digital life safe.

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Email Attachment Security Tips

Email Attachment Security Tips

While email attachments are a huge part of your digital life, they're also a favorite sneaky entry point for hackers, viruses, and scams. We've all been there, a quick click before we even think. That split second of laziness can turn into a massive headache for you and your whole job.

Before you tap that little paperclip and potentially wreck your day (or your company's network), you need to take a beat. Listed below is an essential checklist for safely opening files sent via email.

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Why MFA is the Most Critical Cyber Security Step You'll Take This Year

Why MFA is the Most Critical Cyber Security Step You'll Take This Year

While still imperative to get right, passwords aren’t nearly as secure as you would expect them to be. They can be guessed (especially if proper password practices haven’t been followed), stolen in data breaches, or phished from a well-meaning employee.

Passwords are essentially the lock built into the front door of a building. They’re enough to keep out honest people, but what about the people who are willing to go to the deep web and 3D print the master key to the type of lock you use?

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A New Threat: Prompt Hacking Attacks Involving AI

A New Threat: Prompt Hacking Attacks Involving AI

Did you know that during World War II, Allied codebreakers didn't only crack the German Enigma code with pure math? They also used clever tricks, like baiting the Germans into sending predictable messages, to expose the machine's inner workings. History proves this approach worked then, and, unfortunately, continues to work now.

This art of manipulating a system to reveal its secrets has found a new, high-tech home in the world of artificial intelligence. It's called prompt hacking, and it's basically a form of digital social engineering aimed directly at the AI models businesses are starting to rely on.

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How to Balance Keeping Customers Engaged and Keeping Their Data Safe

How to Balance Keeping Customers Engaged and Keeping Their Data Safe

It's a familiar challenge for businesses: how do you build customer loyalty and a strong user experience while also ensuring that their data is protected? Sustainable success depends on mastering this delicate balance. Instead of choosing one over the other, the goal is to optimize data protection without hindering your ability to engage customers and drive growth.

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Don’t Let Ransomware Destroy Your Business

Don’t Let Ransomware Destroy Your Business

Here’s a challenge: go to any cybersecurity news website and see how far you can go before seeing an article about some new type of ransomware attack. It’s everywhere, and it’s scary, but that doesn’t mean your organization has to cower in fear. With the right tools and resources at your disposal, you too can fight back against ransomware. Listed below is how you can protect your business from ransomware and the threats it poses.

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How to Spot Fake Tech Support Scams

How to Spot Fake Tech Support Scams

All businesses need a little IT assistance from time to time, whether it’s for a simple issue with some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.

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5 Essential IT Security Policies Every Company Needs

5 Essential IT Security Policies Every Company Needs

A successful business is a secure business. You probably have a good lock on the front door, maybe an alarm system, and secure cabinets for critical documents. You do all of this to protect your business' physical assets from threats. So why wouldn't you do the same for your digital assets?

Just as you have physical security measures, your company also needs strong cybersecurity policies. They help create clear rules for employees to follow and a plan to fall back on if an incident occurs.

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Proactive IT Is the Better Solution

Proactive IT Is the Better Solution

Business owners have a lot of responsibilities, and while you can hire a lot of people to cover some of the more stressful ones, it might feel strange to outsource your company’s technology management. You know IT is imperative, so that’s why you feel like you have to do it yourself, or at least in-house, but in reality, you’re the last person who should be working with your technology—and we’ll explain why.

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The Most Important Business Computing Tip Involves Maintaining Data Security

The Most Important Business Computing Tip Involves Maintaining Data Security

Tips are great as long as they actually work. Business owners need more technology tips than just about anything else, whether that is app-specific or general care of technology. Macro Systems tries to do our best to offer useful tips a couple of times a month, but this week we wanted to focus on what is probably the most critical tip we can provide.

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3 Tips for Fighting Cybersecurity Threats

3 Tips for Fighting Cybersecurity Threats

There’s a reason why we tend to focus on security; it’s not a matter of if you experience a cyberattack, but when. It’s your responsibility to make sure that you’re ready to act in the right way when faced with these attacks. One of the best ways you can be prepared is by working with a managed service provider like us. Listed below are three ways we, as a managed service provider, can help you take the fight to cybersecurity threats.

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Tips on How and When to Shut Down Your Computer

Tips on How and When to Shut Down Your Computer

Although most days you should lock your computer when ending the day, shutting down your PC and rebooting it on occasion can provide some huge benefits. Doing so helps you avoid some of the more common computer problems that can be incredibly disruptive.

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Tips to Recognizing Cyber Scams

Tips to Recognizing Cyber Scams

Cyber scams can be very well-crafted and dangerous, and a significant portion of this danger stems from the scammer's ability to effectively utilize the psychological triggers that we all possess to some degree. Today's security training tends to focus on what signs we all need to keep an eye out for, but it does little to explore why modern scams are as effective as they are.

Let’s fix that by taking a moment to examine the tricks the scammers play so you can be that much more prepared to stop them by understanding how they work.

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If You Aren't Nervous About Ransomware, You Should Be

If You Aren't Nervous About Ransomware, You Should Be

Ransomware has become one of the most dangerous modern threats to businesses, and when you consider what’s at stake with a ransomware infection, you’ll realize we’re not exaggerating. The worst variants of ransomware will attempt to extort you through any means necessary, and when you don’t give in so easily, they’ll pull out the big guns: double and triple extortion.

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