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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses

Four Types of Disasters to Prepare For

Four Types of Disasters to Prepare For

Companies of all industries and sizes need to account for various disasters that could sink operations and lead to significant costs associated with downtime. It is your responsibility as a business owner to identify what these disasters are and take steps toward addressing them, preferably before they become major issues that cost your business time and money.

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Training Your Team in Cybersecurity Practices is Imperative

Training Your Team in Cybersecurity Practices is Imperative

Cybersecurity is one of those components to an IT strategy that is absolutely imperative; you cannot ignore it in the modern age of ransomware and other high-profile hacks. In order to make sure that you are prepared to handle anything that comes your way, you must periodically test your security practices and assess how well your team can prepare for attacks. The question remains as to how often you should do this.

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Traveling Security Tips for Your Mobile Devices

Traveling Security Tips for Your Mobile Devices

We know that you might not feel comfortable traveling yet, but when you do, it is extremely imperative that you take steps to protect the technology you take with you on the road. Here are some of the best ways that you can keep your mobile devices safe while traveling.

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Strategies to Catch Potential Hacks

Strategies to Catch Potential Hacks

“Hackers are a serious threat to modern businesses” isn’t exactly a novel statement, is it? On the other hand, if a hacker was lurking on your network, would you know the signs to help you catch them? Just in case, we wanted to share a few strategies that can help highlight these warnings so you can more effectively catch any threats present on your network, especially when your workforce is accessing it remotely.

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Variables to Consider When Looking for Printer Maintenance

Variables to Consider When Looking for Printer Maintenance

Printing in business is a double-edged sword: it is costly and printers and copiers seem to need constant maintenance, but on the other hand, it can be a vital part of a business’ operational strategy. In order to utilize printing, and keep costs down, businesses need access to affordable and reliable printer and copier maintenance. Listed below is a look at a few variables you should consider when looking for printer maintenance solutions. 

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Unpatched Vulnerability of Western Digital's My Book Results in Lost Files and Accounts

Unpatched Vulnerability of Western Digital's My Book Results in Lost Files and Accounts

Nothing is more irritating than going to log into your device and finding out that you can't access it or that files you thought were there have been wiped. Alas, this is the situation that many users of a specific device have recently gone through. Thanks to an unpatched vulnerability, users of Western Digital’s My Book network-attached storage device are suffering from lost files and lost account access stemming from remote access.

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Mobile is the Predominant Computing Type Used Nowadays

Mobile is the Predominant Computing Type Used Nowadays

Think how much has changed in the past 20 years. The Internet graduated from dial-up to broadband. Cellular networks have brought computing to more people via the use of computers that fit in your pocket. These mobile devices have changed the way that we communicate, evolved the way business works, and changed the way we go about our daily lives. Mobile is the predominant type of computing being used in modern society.

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How Managed IT Services Can Benefit Help Your Business

How Managed IT Services Can Benefit Help Your Business

For many businesses, despite the incredible benefits that technology can offer, it is often a source of significant stress. This is especially true for the small business owner, who often has much more restrictive parameters to work with, such as a limited budget, workforce, and even the workspace or office. How can businesses like yours stay competitive against companies that have so many more resources available to them? One answer, in terms of technology management, is managed services.

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4 Dated Office Conventions that Should be Replaced

4 Dated Office Conventions that Should be Replaced

The office environment has evolved a lot over the years with technology being the impetus for such change. In your years doing business, how much has changed? How much of that change was driven by technology? Many of the traditional conventions of conducting business have been changed for the better as a result of these technological developments; listed below are just a few of them.

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What Your Business Should Know About the Collaboration Platform Discord

What Your Business Should Know About the Collaboration Platform Discord

While it isn’t officially a business solution, the collaboration platform Discord has seen some popularity as a means of facilitating a business’ internal communications. Listed below are some tips to enhance your use of the platform, in case you are part of a company that does so. 

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Zero-Day Vulnerability Results in Significant Issues for IT Providers

Zero-Day Vulnerability Results in Significant Issues for IT Providers

A new ransomware attack has surfaced, this time mostly targeting IT companies and their clients. The attack is specifically targeting the Kaseya platform. Kaseya is management software that many IT companies utilize to remotely manage and support technology. The attack in question targeted Kaseya’s supply chain via a vulnerability in its VSA software; this attack is notable because of how it targeted the supply chain, not only striking at the vendor’s clients—notably IT companies—but also their customers. Essentially, this attack had a trickle-down effect that is causing widespread chaos for a massive number of businesses.

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Potential Cloud Migration Issues

Potential Cloud Migration Issues

When it comes to implementing new technology solutions, it’s easy to get distracted by all of the great possibilities and miss all of the challenges that it represents. The cloud especially represents countless chances to enhance operations and improve efficiency, but the side of this is that there are many issues that could arise during the cloud migration process. Consider some of these challenges and how Macro Systems can help you get around them.

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Not All Updates are Perfect

Not All Updates are Perfect

While we cannot express how critical it is to update your software and hardware in a timely fashion, it is imperative to keep in mind that some of these updates aren’t going to be perfect. An upcoming update to Google Workspace serves as the perfect example, as the company has recently released an alert to inform users about an issue affecting Google Drive.

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Basic Technology Maintenance Practices

Basic Technology Maintenance Practices

If you are one of the many small businesses out there that does not have reliable technical support for the numerous devices on your network, it might be hard to imagine a world where your technology gets the maintenance it needs to thrive. Fortunately, you’re not alone. Here are some basic technology maintenance tips that anyone can implement, plus one at the end that we think small businesses, in particular, will benefit from!

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Software as a Service can Help Your Business

Software as a Service can Help Your Business

All businesses require software of some kind, but utilizing software comes with its own fair share of irritations. How do you manage all of the licenses? How do you afford the often high capital expense that comes with providing all of your users with the programs they need? Fortunately, the cloud comes to the rescue once again with Software as a Service.

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Agent Tesla: Another Phishing Malware Threat

Agent Tesla: Another Phishing Malware Threat

It doesn’t matter if you are a small locally-owned business or a massive enterprise: network security is equally imperative, as all businesses by default collect valuable information for hackers. It makes sense to protect your valuable assets, and your data is one of them. A recent threat called Agent Tesla is just another example of phishing malware designed to steal data from businesses just like yours, regardless of how big it is.

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Nifty Microsoft Word Tips

Nifty Microsoft Word Tips

Microsoft Word is one of the most popular platforms in business today because it provides the results that businesses need. Sadly for some of these organizations, their employees may not be as proficient with Word as they need to be. Listed below are a few quick tips about utilizing Microsoft Word that you can share. 

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3 Ways AI Is Helping Businesses Be More Efficient

3 Ways AI Is Helping Businesses Be More Efficient

One of the most confusing technologies that has emerged over the past couple of years is artificial intelligence. AI, as it is being implemented by businesses, isn’t scary, it is intriguing. Listed below are three ways where AI is being utilized in the small business space. 

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Considering the Potential Impacts of Big Tech Antitrust Legislation

Considering the Potential Impacts of Big Tech Antitrust Legislation

There are now five bipartisan bills being considered in the United States House of Representatives, strictly intended to help put some checks on the power that modern technology giants have. Below we consider what these bills are, and why the current business environment has inspired them.

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4 Considerations for Your Organization's Cyber Security

4 Considerations for Your Organization's Cyber Security

Millions of people find themselves sitting in front of a computer moving files around and corresponding with people over the phone, through email, or updating info in the company’s line of business app. However, what many of them don’t know, is that, at any time, they are only a couple of clicks away from causing significant problems for their organization. This is why it is extremely imperative to train your staff on what to look for and how to address those situations when they do arise.

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