Explaining Proactive IT

Proactive IT is something we talk about a lot, and that’s because it works… especially compared to the alternatives. That being said, what does proactive IT mean, and how can you get the most out of your business technology?

Perhaps more critically, how can you make sure your technology doesn’t become a liability rather than an asset?

In a lot of ways, your IT can be likened to other complex pieces of machinery, like a car; it tends to work great… until it suddenly doesn’t.

Imagine you notice a small stain in your driveway one morning, which causes you to check under your car to see where it’s coming from. Sure enough, there’s a very slight drip coming from the motor. It’s a little concerning, but not a huge deal, at least not right now, not when things are ramping up at work and you have bigger things to worry about.

The stain gets bigger over time, and slowly you start to notice operational issues arise from your car. You know you need to get it to a mechanic, but when will you find the time or money to do it? All of this comes to a head when you’re driving down the interstate and have to pull over because of some weird grinding noise coming from under the hood. Now you’re paying to get your car towed to the closest mechanic, and perhaps even new engine components.

Many organizations tend to operate similarly with their IT; they wait until things become so dire from an operational standpoint that they have to address an issue. It might be a server crash, or a data breach, or even a ransomware attack. This reactionary approach to IT costs them dearly, and they pay more to solve a problem than it would have taken to prevent it.

Proactive IT is the Right Call

Your business’ IT infrastructure is just like your car; it will eventually experience problems, whether you like it or not.

A proactive approach to IT means you’re preventing small issues from developing into larger, more costly problems, thereby saving time and resources that would otherwise be spent responding to a costly emergency. The good news: you can hire a managed service provider to handle this responsibility, as you don’t have time to hover over your IT infrastructure and look for issues. Macro Systems utilizes remote monitoring and maintenance software to keep track of hiccups in your systems, cybersecurity threats, and warning signs that something could go wrong in the near future.

Through proactive monitoring and maintenance, you can ensure that your infrastructure remains sound at all times, thereby avoiding potentially catastrophic cybersecurity breaches, data loss scenarios, and costly downtime incidents.

The Technology Behind Proactive IT

Curious what Macro Systems can do to help your business practice proactive IT? Here’s what that means:

• 24/7 monitoring - We keep a constant eye on your network, identifying and addressing potential problems long before they become business-disrupting problems.
• Robust cybersecurity - We don’t just install antivirus software. We build a multi-layered defense system tailored to your specific needs, including firewalls, intrusion detection, and employee training to spot phishing attempts.
• Managed IT and updates - We handle all the behind-the-scenes maintenance. Software patches, security updates, system optimizations; we take care of it all so you can focus on what you do best.

Don’t rely on a reactive approach to your IT. It’ll only cost you more in the long run. Get started with proactive IT today by calling us at 703-359-9211.