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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

A Look at Productivity during the Pandemic

A Look at Productivity during the Pandemic

Some people may say that operational efficiency and productivity are only measures of how well managers are able to manage. Make no mistake about it, productivity is critical to workers, too. When COVID-19 spurred lawmakers to create stay-at-home orders in March of 2020, the fear was that productivity would decrease so much that it would destroy society. This clearly didn’t happen, but there has been some ebb and flow of the productivity metrics since the beginning of the pandemic. Below is a look at productivity during COVID-19.

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How Managed IT Benefits Your Business

How Managed IT Benefits Your Business

For most of the past years small business owners have been raked over the coals; dealing with sudden economic and political shifts isn’t great on the budget and in fact, many businesses haven’t made it this far. If yours has, you are almost certainly looking for value in every business investment that you make. There are few investments that you can make for your business that carry more value than managed IT services. 

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Revelations that Businesses have had in the Last Year

Revelations that Businesses have had in the Last Year

With so much tragedy, confusion, and conflict happening over the past year, businesses of all sizes have turned to technology as a required means of remaining open. As a result, the perspective that many of these organizations have of their IT has changed significantly. Listed below are some of the revelations that businesses have had, and how they’ll impact operations from this point on.

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How Managed IT Help Your Business

How Managed IT Help Your Business

Technology has made its way into nearly every business, especially this year with the Covid pandemic. There really is no choice, but with the commitment to technology there comes risk. If technology fails, your business takes a step back. Below we discuss how managed IT services work to manage your risk and keep your IT running effectively. 

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Why Your Business Needs an IT Strategy

Why Your Business Needs an IT Strategy

Many business owners comprehend the benefits that technology can have for a business, but just can’t bring themselves to commit to implementing that technology due to the cost, either in capital expenditures or the shift in operations. The fear of not being able to successfully integrate certain technology will inevitably hold your business back. Below we describe why it’s imperative to have a technology strategy, and how to stick to it. 

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Why Data Backup is Critical to Your Business

Why Data Backup is Critical to Your Business

If there is one thing we tell every potential client of ours, it is that it is imperative that they secure their data with a comprehensive backup and recovery system. This is not to make our lives easier or to sell products, it is a fact, and said strictly for their own benefit. Even the smallest companies need protection against situations that could put all their staff’s hard work in jeopardy. Listed below is a look at why backup is so critical.

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Some New Innovations That Could Benefit Your Business

Some New Innovations That Could Benefit Your Business

Professional services include some of the oldest and newest professions in the world. Regardless of what kind of professional services business you operate, it is hard to continue to meet your client's needs without incorporating some technological changes. Moreover, there are new innovations that can help your business thrive. Listed below is a look at some of this technology to see if it could benefit your business.

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Is Remote Work Here To Stay?

Is Remote Work Here To Stay?

Remote work has been imperative to many businesses as they work to sustain themselves throughout the COVID-19 pandemic. However, as businesses have adopted new methods of operation, it has become obvious that remote work is likely to be much more than a survival tactic moving forward. Below is a look to a recent survey to see how remote work is influencing these businesses.

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How Collaboration Solutions can Help Your Business

How Collaboration Solutions can Help Your Business

The advancements in technology directly contributes to the amount of productivity a business sees. This is evident is in the way in which businesses utilize collaboration tools to move business forward. Below is a brief look at what exactly we mean by collaboration tools and how they benefit the businesses that use them. 

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Factors You Need to Address to Reopen Your Business

Factors You Need to Address to Reopen Your Business

The COVID-19 pandemic rolls on with many businesses continue to operate remotely with a focus toward reopening their office soon. Listed below are a couple of factors that small business owners will need to address as people begin coming back into the workplace. 

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Adjustments Your Business Should Consider For Reopening

Adjustments Your Business Should Consider For Reopening

Businesses are in the process of reopening. While there are going to be growing pains and setbacks, this also provides an opportunity for these businesses to make many adjustments and improvements to their operations. As you resume your operations (or make the preparations to), it will help to do so with the support of modern technology and the processes it enables.

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Your Staff Must be Properly Trained in Cybersecurity

Your Staff Must be Properly Trained in Cybersecurity

A business without properly-trained employees is one that is always on the edge of disaster. With the threat landscape the way it is, you need your staff to know how to correctly maneuver around company IT and know how to protect themselves and the organization in a digital environment. Listed below are some strategies to promote end-to-end security at your company.

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Proper Technology Solutions are Imperative for Small Businesses Reopening

Proper Technology Solutions are Imperative for Small Businesses Reopening

Many small businesses in the United States are in a catch-22 due to the current pandemic. While reopening too soon could contribute to a COVID-19 infection resurgence, there is also a very real risk associated with reopening too late. To help avoid either scenario, the right technology solutions will prove to be indispensable.

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VoIP > Traditional Telephone System

VoIP > Traditional Telephone System

Businesses of all kinds rely on their telephone systems. There is a modern option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system: VoIP. 

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What Should a Successful Business Continuity Plan Include?

What Should a Successful Business Continuity Plan Include?

Every business needs a continuity plan (BCP) so that if their business is forced to deal with any problems, they have a working plan in place to get the business back up and operational as soon as possible. It’s one thing to have it all written down on paper, outlining how things are supposed to go, and quite another thing to have a working strategy when faced with operational interruptions. Listed below are some of the basics of business continuity to help you comprehend all that goes into a successful plan. 

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How to Enhance your Company's Remote Communication

How to Enhance your Company's Remote Communication

A lot of employees have been working from home for the better part of a month, but the rise of the remote worker was happening long before the COVID-19 pandemic demanded people work from home. Modern business owners that wouldn’t usually be in favor of a remote workforce are starting to come around as they see comparable productivity and less overhead costs than normal. With their remote workforce doing pretty well, one issue that these business owners are seeing is periodic miscommunication. Listed below is a look at how to enhance your company’s remote communications with technology you probably already have access to. 

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What have Google and Microsoft Done in Response to COVID-19?

What have Google and Microsoft Done in Response to COVID-19?

While COVID-19 has mostly dominated the public awareness and created massive interruptions to businesses of all sizes, small businesses have clearly been impacted the most, essential and non-essential businesses alike. Naturally, this doesn’t mean that large enterprises and corporations aren’t also impacted. The difference is that these enterprises and corporations are sometimes better equipped to do something about it… which many have.

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Comprehending How Technology Affects C-Level Business Positions

Comprehending How Technology Affects C-Level Business Positions

CEO, business shorthand for Chief Executive Officer; it may be a title that you hold yourself. While the CEO of a company is obviously imperative, it is important to consider what other c-level roles should also be filled. As a technology-centric company, we often consider roles like the CIO, the CTO, and soon enough, the CDO to be just as critical. 

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How CRM Can Boost Your Business

How CRM Can Boost Your Business

There are a lot of organizations that rely on their Customer Relationship Management (CRM) platform. It’s not just utilized to manage their customer relationship; it helps with production, invoicing, operations, human resources, and more. Below is a look at the CRM and how strategic use of this platform can help build your business. 

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Determining the Quality of an IT Provider’s Services

Determining the Quality of an IT Provider’s Services

It’s safe to assume that your business relies on some technology in order to operate - after all, you are reading a blog on the Internet. As a result, it is probable that you will require some level of IT support at some point. While this may sound like something that's easy enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.

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Macro Systems
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