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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

5 Ways to Get the Most Out of Your Mouse Clicks

5 Ways to Get the Most Out of Your Mouse Clicks

Are you making the most out of every single mouse click you make? The navigation peripheral has a lot of hidden functionality that you may not realize exists. Listed below are some of the ways you can make each mouse click matter just a little bit more, as well as how you can utilize these tricks to save a little time and be a bit more productive.

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Proactive IT Strategy > Reactive IT Strategy

Proactive IT Strategy > Reactive IT Strategy

Your company's relationship with IT has a direct correlation to how well it operates. If your technology fails, your business suffers productivity losses, as well as financial ones due to decreased reliability in the eyes of customers and clients. One of the best ways to ensure you’re following through on the promises you make to your customers is to implement a proactive IT strategy to replace the reactive approaches seen in the past.

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How to Balance Keeping Customers Engaged and Keeping Their Data Safe

How to Balance Keeping Customers Engaged and Keeping Their Data Safe

It's a familiar challenge for businesses: how do you build customer loyalty and a strong user experience while also ensuring that their data is protected? Sustainable success depends on mastering this delicate balance. Instead of choosing one over the other, the goal is to optimize data protection without hindering your ability to engage customers and drive growth.

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Don’t Let Ransomware Destroy Your Business

Don’t Let Ransomware Destroy Your Business

Here’s a challenge: go to any cybersecurity news website and see how far you can go before seeing an article about some new type of ransomware attack. It’s everywhere, and it’s scary, but that doesn’t mean your organization has to cower in fear. With the right tools and resources at your disposal, you too can fight back against ransomware. Listed below is how you can protect your business from ransomware and the threats it poses.

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How to Control Your Mouse with Your Keyboard

How to Control Your Mouse with Your Keyboard

Have you ever heard of mouse keys? It’s an accessibility feature of Windows 11 that allows you to control your mouse cursor using the keyboard. It’s helpful for when your mouse stops working, or if the batteries die. Listed below is how you can make the most of mouse keys for your Windows 11 PC.

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Explaining A Network Audit

Explaining A Network Audit

Does your business have the good fortune of having an in-house IT department? More likely than not, even if you do, your department has maybe a couple of technicians at most, and they are all up to their ears in work, whether it’s keeping up with maintenance or struggling to implement new and innovative solutions. If you’re looking for ways to upgrade your organizational IT infrastructure, we recommend you start with a network audit to determine what needs to be done, and how Macro Systems can help you do it.

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How to Make Sure Your IT Gets a Return on Investment

How to Make Sure Your IT Gets a Return on Investment

How often do you find yourself thinking about how new technology will impact your business’ bottom line? Chances are, you have contemplated implementing a new piece of technology or two, but you might get stuck on whether or not it will actually be worth the investment. This is where you consider the return on investment (ROI) that technology will provide. Listed below: how you can make sure your technology provides results and what you can do if it doesn’t get the results you’re looking for.

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Why AI Can't Replace Human Customer Support

Why AI Can't Replace Human Customer Support

AI has revolutionized the way businesses operate, streamlining numerous tasks and changing how knowledge-based businesses function in record time. One of the ways that businesses are utilizing AI is customer support, but how effective is it really? Is there any merit to maintaining the human element of your customer service, or said in a different way, what can human customer support offer that AI cannot?

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5 AI Integration Tips

5 AI Integration Tips

AI is no longer a futuristic concept; it's a powerful tool that smart business owners utilize to their advantage. Many companies struggle to move beyond the hype and effectively integrate AI into their operations. Making the most of your AI initiatives requires a strategic approach. Listed below are five essential tips to help you succeed.

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How to Spot Fake Tech Support Scams

How to Spot Fake Tech Support Scams

All businesses need a little IT assistance from time to time, whether it’s for a simple issue with some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.

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Managed IT Services > Break-Fix IT Strategy

Managed IT Services > Break-Fix IT Strategy

Business leaders and decision makers have a lot to deal with… and that’s before factoring in all the problems and obstacles that arise over the course of their normal operations, especially when it comes to the technology their businesses rely on.

Of course, a smart business owner would want their technology to be as reliable as possible, available without requiring conscious effort. As it happens, one of the modern options for IT support enables circumstances to be as close to this ideal as possible… but the other predominant option ultimately gives you more to worry about.

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The Key Components of an Effective Business Continuity Plan

The Key Components of an Effective Business Continuity Plan

Disruptions, from natural disasters to cyberattacks, can hit any business. A strong business continuity plan (BCP) is essential to protect your organization, employees, and customers. It’s an investment that helps you handle the unexpected and get back on your feet quickly.

Listed below are the vital dos and don'ts for building your plan.

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How the Cloud Helps Your Collaboration Efforts

How the Cloud Helps Your Collaboration Efforts

Cloud computing has become a game-changer for companies of all sizes, making collaboration easier and more efficient than ever before. By offering a centralized, accessible platform, the cloud breaks down traditional barriers to teamwork, whether teams are in the same office or spread across large distances.

Listed below are four vital ways cloud computing enhances collaboration:

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5 Essential IT Security Policies Every Company Needs

5 Essential IT Security Policies Every Company Needs

A successful business is a secure business. You probably have a good lock on the front door, maybe an alarm system, and secure cabinets for critical documents. You do all of this to protect your business' physical assets from threats. So why wouldn't you do the same for your digital assets?

Just as you have physical security measures, your company also needs strong cybersecurity policies. They help create clear rules for employees to follow and a plan to fall back on if an incident occurs.

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How To Better Utilize Time Off

How To Better Utilize Time Off

As we try to get as much fun from the final months of summer as possible, many of us will find it increasingly challenging to disconnect from the office, even from miles away. We could be lounging on a quiet beach in Bora Bora, but instead of enjoying the tranquility, we’d still be itching to check our emails. Instead of being able to truly relax, many team members and business owners still feel the pressures of the office even when away, essentially undoing any benefits of the vacation.

Let’s discuss how this can be addressed for the mutual benefit of everyone, allowing you and your team members to step away from time to time without causing disruptions.

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How to Transform Data from a Liability Into an Asset

How to Transform Data from a Liability Into an Asset

While data might be the new currency, your own business’ data may be a bit too messy to make full use of. You might be paying to store it and protect it, but you’re not doing as much with your data as you’d like. Here’s how businesses find themselves with these “data graveyards” and why it basically functions like a debt rather than an asset.

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An IT Roadmap Can Help Your Business

An IT Roadmap Can Help Your Business

Are you blindly sprinting forward where your technology is involved, picking things that sound good, hoping you have enough forward momentum to reach the next stop? Alas, this approach is often an option that many businesses take, usually to their detriment.

We want to remind you that there is a better way: creating an IT roadmap to strategically merge your technology with your more functional business goals, helping you progress with every dollar invested.

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Proactive IT Is the Better Solution

Proactive IT Is the Better Solution

Business owners have a lot of responsibilities, and while you can hire a lot of people to cover some of the more stressful ones, it might feel strange to outsource your company’s technology management. You know IT is imperative, so that’s why you feel like you have to do it yourself, or at least in-house, but in reality, you’re the last person who should be working with your technology—and we’ll explain why.

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How Bandwidth Works

How Bandwidth Works

The Internet is a staple in most offices around the world, and it'd be hard to find one that doesn’t depend on it in some fashion. A large part of seeing success with the Internet relies on your bandwidth, as well as your network’s capacity to reach the capabilities of your Internet service provider. Listed below is a breakdown of what bandwidth is, as well as how you can make the most of your Internet package.

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Is Extra Tech Making Your Team More Productive?

Is Extra Tech Making Your Team More Productive?

You should want your team to be ready and able to accomplish as much as possible. So, when a team member approaches you with a request for a better laptop or a dual-monitor setup and the wish to do more with their time, you should agree. That being said, there may be that little voice in the back of your head, whispering, “Was that a wise investment?”

It can be hard to balance the need for employee satisfaction with your budgetary restrictions, but it must be done. Listed below are the considerations you need to make… as well as the pitfalls that must be avoided.

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(703) 359-9211

Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030