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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Tips on Managing Remote Workers

Tips on Managing Remote Workers

Remote work remains a fundamental approach to workplace operations these days. While this has led to great opportunities, remote work adds a new level of complexity to managing your employees. Listed below are a few practices that can help make this management simpler and more effective.

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Percussive Maintenance is Not a Good Strategy

Percussive Maintenance is Not a Good Strategy

We’re all familiar with the old, cliched joke where someone needs to give their technology a good whack in order for it to work right—and by some miracle, it works. The thing is, it isn’t a miracle, and can sometimes be effective. However, this is not a strategy that we would recommend.

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Examining the Four-Day Workweek

Examining the Four-Day Workweek

The workspace is consistently changing these days, with remote work being commonplace, along with resignations in the face of a return to the office becoming more of a regular occurrence. Employees want more control over their work schedule so they can balance their personal responsibilities with their professional. A shorter workweek might be the key to making this happen.

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Solutions to Help Your Business Prepare for a Disaster

Solutions to Help Your Business Prepare for a Disaster

It doesn’t matter where your business is located; whether it’s a tornado that comes through your city, a structural fire that renders your office uninhabitable, or a wild snowstorm that brings down power lines or grinds travel to a halt, you’ll want to be ready for it all. Listed below are the types of solutions your organization can implement to ensure that no disaster, be it natural or artificial, like a cyberattack, puts a stop to your operations.

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Best Practices to Keep Your Wireless Networks Secure

Best Practices to Keep Your Wireless Networks Secure

Wireless security has become a cornerstone of working while on the go thanks to the availability of so many wireless networks to connect to. Listed below is a list of best practices to help ensure your wireless networks, and the devices connecting to them, are as secure as possible.

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A Look at How Collaboration Tools Affect Your Team

A Look at How Collaboration Tools Affect Your Team

Many companies were very suddenly introduced to the capabilities of modern collaboration tools, as… circumstances forced them to either go remote or cease operations for an unknown amount of time. That being said, while collaboration tools were suddenly a requisite for work, could these tools now be responsible for isolating your team members from one another?

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World Backup Day

World Backup Day

March 31st is the official World Backup Day, a day intended to remind us all of the importance of having backups for the sake of data continuity. While this kind of day can be a valuable reminder of an imperative best practice, we contend that your awareness of your backup, as well as the maintenance that goes with it, should not be limited to a single day.

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Steps to Identifying and Responding to Phishing Emails

Steps to Identifying and Responding to Phishing Emails

Phishing is one of those threats that has been around for a while, and as time passes by, only become more difficult to identify. Some businesses can’t tell the difference between phishing scams and actual emails. Listed below are steps your organization can take toward properly identifying and responding to phishing emails.

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What You Need to Know About the Facebook Outage

What You Need to Know About the Facebook Outage

We’re all aware of the outage that Facebook experienced a few weeks before it announced its Meta rebrand, which prevented users around the world from accessing the services that the social media giant provides. While it may not sound like a significant issue that people couldn’t share their thoughts with one another for a short time, the ramifications stretched far beyond the inability to scroll through a Newsfeed.

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Essential Best Practices for Your Business

Essential Best Practices for Your Business

Whenever your technology is involved in your business processes, it is imperative that you abide by best practices to see the most effective results. Listed below are the most effective practices that you should reinforce in your operations.

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Advantages of Remote Work

Advantages of Remote Work

Remote work has been embraced over the past two years, in no small part due to the impact of the pandemic. That being said, some of the impacts of remote work have made it clear to many businesses that its advantages shouldn’t be sacrificed once it is no longer required. Let’s review how businesses can improve by continuing the practices of remote work, even after the need for remote work has passed.

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What Exactly are IT Best Practices?

What Exactly are IT Best Practices?

We use the term “best practice” a lot… enough that, without an appreciation for what the term actually means, it can start to sound like just another buzzword that the IT guy is using to sound more impressive. We assure you that this is not the case, and that the term “best practice” actually does mean something.

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The Right Technology Can Enhance the Customer Experience

The Right Technology Can Enhance the Customer Experience

Whether you refer to them as customers or clients, the people who act as patrons to your business are essential to its success and survival; you need to keep them as happy as possible. While there are many aspects of maintaining a high level of customer service, we wanted to take a bit of time to examine how deploying the right technology can assist your business in doing just that.

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Signs that Your IT Training is Inadequate

Signs that Your IT Training is Inadequate

While the right IT solutions can be a significant advantage to your business and its processes, this will only be the case if your team members are trained to use them properly. Listed below are some of the training that you need to prioritize in order to ensure your team is ready to utilize your technology the way it should be utilized.

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3 Technology Decisions Your Business Should Not Make

3 Technology Decisions Your Business Should Not Make

Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the type of value from your technology that you’d expect of it, you need to approach it by making good decisions. Listed below are a few ways bad decisions to make in this regard; hopefully this will help your business avoid undesirable situations.

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Why Proper Disposal of Connected Devices is Critical

Why Proper Disposal of Connected Devices is Critical

It is a well-known and unfortunate fact that technology does not last forever, and in today’s era of upgrades, no time has this been more true than in the modern day. Thus, it makes sense for businesses to have a plan in place for when it does come time to replace older devices. This, naturally, involves the proper disposal of connected devices, a practice that could very easily be done in a way that is both destructive to the environment and devastating for data privacy if done improperly. We’re here to make sure this doesn’t happen.

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4 Dated Office Conventions that Should be Replaced

4 Dated Office Conventions that Should be Replaced

The office environment has evolved a lot over the years with technology being the impetus for such change. In your years doing business, how much has changed? How much of that change was driven by technology? Many of the traditional conventions of conducting business have been changed for the better as a result of these technological developments; listed below are just a few of them.

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Tips on Overcoming Distractions in the Workplace

Tips on Overcoming Distractions in the Workplace

Technology is such a great tool for productivity, but one thing that you need to comprehend is that it can't work miracles. At the end of the day, we are all still human; distractions creep in that technology cannot prevent. Some users struggle with staying focused, which leads to unproductive behaviors, all of which compounds to create wasted time and money. Listed below are some ways that your employees can overcome distractions in the workplace.

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How Microsoft is Addressing Employee's Mental Health

How Microsoft is Addressing Employee's Mental Health

Workplace stress has increasingly been viewed as a prescient issue for businesses, with an enhanced focus on identifying the causes and mitigating the impacts. A recently published patent from Microsoft helps to demonstrate how seriously this is now taken… although it also raises the question: do we really need technology’s help to identify when we feel stressed?

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Three Best IT Practices for Any Sized Business

Three Best IT Practices for Any Sized Business

Seeing as technology is a critical component of most modern business processes, it is basically guaranteed that it will benefit your operations to abide by a few particular best practices. These practices are reviewed below so you can move forward and utilize your technology to its highest capabilities.

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