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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Essential Best Practices for Your Business

Essential Best Practices for Your Business

Whenever your technology is involved in your business processes, it is imperative that you abide by best practices to see the most effective results. Listed below are the most effective practices that you should reinforce in your operations.

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Advantages of Remote Work

Advantages of Remote Work

Remote work has been embraced over the past two years, in no small part due to the impact of the pandemic. That being said, some of the impacts of remote work have made it clear to many businesses that its advantages shouldn’t be sacrificed once it is no longer required. Let’s review how businesses can improve by continuing the practices of remote work, even after the need for remote work has passed.

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What Exactly are IT Best Practices?

What Exactly are IT Best Practices?

We use the term “best practice” a lot… enough that, without an appreciation for what the term actually means, it can start to sound like just another buzzword that the IT guy is using to sound more impressive. We assure you that this is not the case, and that the term “best practice” actually does mean something.

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The Right Technology Can Enhance the Customer Experience

The Right Technology Can Enhance the Customer Experience

Whether you refer to them as customers or clients, the people who act as patrons to your business are essential to its success and survival; you need to keep them as happy as possible. While there are many aspects of maintaining a high level of customer service, we wanted to take a bit of time to examine how deploying the right technology can assist your business in doing just that.

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Signs that Your IT Training is Inadequate

Signs that Your IT Training is Inadequate

While the right IT solutions can be a significant advantage to your business and its processes, this will only be the case if your team members are trained to use them properly. Listed below are some of the training that you need to prioritize in order to ensure your team is ready to utilize your technology the way it should be utilized.

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3 Technology Decisions Your Business Should Not Make

3 Technology Decisions Your Business Should Not Make

Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the type of value from your technology that you’d expect of it, you need to approach it by making good decisions. Listed below are a few ways bad decisions to make in this regard; hopefully this will help your business avoid undesirable situations.

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Why Proper Disposal of Connected Devices is Critical

Why Proper Disposal of Connected Devices is Critical

It is a well-known and unfortunate fact that technology does not last forever, and in today’s era of upgrades, no time has this been more true than in the modern day. Thus, it makes sense for businesses to have a plan in place for when it does come time to replace older devices. This, naturally, involves the proper disposal of connected devices, a practice that could very easily be done in a way that is both destructive to the environment and devastating for data privacy if done improperly. We’re here to make sure this doesn’t happen.

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4 Dated Office Conventions that Should be Replaced

4 Dated Office Conventions that Should be Replaced

The office environment has evolved a lot over the years with technology being the impetus for such change. In your years doing business, how much has changed? How much of that change was driven by technology? Many of the traditional conventions of conducting business have been changed for the better as a result of these technological developments; listed below are just a few of them.

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Tips on Overcoming Distractions in the Workplace

Tips on Overcoming Distractions in the Workplace

Technology is such a great tool for productivity, but one thing that you need to comprehend is that it can't work miracles. At the end of the day, we are all still human; distractions creep in that technology cannot prevent. Some users struggle with staying focused, which leads to unproductive behaviors, all of which compounds to create wasted time and money. Listed below are some ways that your employees can overcome distractions in the workplace.

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How Microsoft is Addressing Employee's Mental Health

How Microsoft is Addressing Employee's Mental Health

Workplace stress has increasingly been viewed as a prescient issue for businesses, with an enhanced focus on identifying the causes and mitigating the impacts. A recently published patent from Microsoft helps to demonstrate how seriously this is now taken… although it also raises the question: do we really need technology’s help to identify when we feel stressed?

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Three Best IT Practices for Any Sized Business

Three Best IT Practices for Any Sized Business

Seeing as technology is a critical component of most modern business processes, it is basically guaranteed that it will benefit your operations to abide by a few particular best practices. These practices are reviewed below so you can move forward and utilize your technology to its highest capabilities.

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Tips for Stopping Robocalls

Tips for Stopping Robocalls

“It was getting to the point where I wouldn’t answer my cell phone anymore.”

Does this scenario ring a bell? If you get a lot of scam calls, you are probably ready to throw your phone into the ocean. Not only are these calls irritating, they can be outright dangerous. Stopping them altogether isn’t easy, but there are ways to prevent them to a degree.

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Socialization is Even More Important While Working Remotely

Socialization is Even More Important While Working Remotely

With remote work becoming the standard for many businesses in their efforts to maintain operations in recent months, this potentially company-saving adoption has not been without its disadvantages. Most notably, the mental health of many employees has been impacted as teams have been working together while keeping apart, in large part because the quick conversations that happen throughout the workday have mostly been eliminated.

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Testing Your Backup is Critical

Testing Your Backup is Critical

If there is one thing that you could take away from our blog it is that data backup is a critical part of any business continuity strategy. Alas, there are so many different parts to it that it’s not surprising some data could slip through the cracks if not maintained properly. If you’re not actively taking measures to keep disasters from derailing your business’ progress, you stand to lose more than some data. Below is a look at some of the imperative parts of a data backup and disaster recovery process and why it is essential to give them a test regularly. 

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The Fundamentals of a Successful BDR

The Fundamentals of a Successful BDR

As much as you hope it will not happen to your company, a disaster could strike at any time; statistics have shown as much to be true. To remove some of the risks associated with disasters and the data loss they lead to, Macro Systems recommends that you implement BDR into your business continuity strategies.

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Best Practices to Prevent You From Losing Technology

Best Practices to Prevent You From Losing Technology

People working remotely has been on the rise even before the COVID-19 pandemic made it the safest way for a business to operate. Of course, this makes organization a particularly important thing to consider, especially as public areas reopen as workspace options.

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Best Practices are Critical to Your Business

Best Practices are Critical to Your Business

If you are a continual reader of our blog, you will notice that “best practices” is a term that is used generously. That is because there are certain ways to go about things when you are working with technology.  Let's go over what the term actually means and why they are critical when managing your business. 

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Three Steps to Creating a Successful Backup Strategy

Three Steps to Creating a Successful Backup Strategy

It is very likely that you have already heard us talk about the importance of a comprehensive data backup strategy. Recent events have made such preparations no less imperative for you to have in place. Listed below are some of the key steps that you need to undergo.

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Can Breaks Lead to More Productivity in the Workplace?

Can Breaks Lead to More Productivity in the Workplace?

Today's society is greatly focused on the virtue of hard work, of productivity. This has resulted in a type of unspoken prejudice against breaks in the workplace, that any break that is not earned is a sign of an unproductive employee. As it turns out, the opposite is true. So, how can turn your breaks into a way to accomplish more in the workplace? Read on.

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How an Inventory Strategy Can Help Your Business

How an Inventory Strategy Can Help Your Business

How many times have you traveled to the store and purchased items that you already had? Alas, this happens all the time, but fortunately it’s usually a carton milk or a loaf of bread. When it happens in your business, it can be much more costly. Listed below is a recommendation for an inventory strategy that will stop you from spending tons of cash on redundant investments. 

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