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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The Right Technology Can Enhance the Customer Experience

The Right Technology Can Enhance the Customer Experience

Whether you refer to them as customers or clients, the people who act as patrons to your business are essential to its success and survival; you need to keep them as happy as possible. While there are many aspects of maintaining a high level of customer service, we wanted to take a bit of time to examine how deploying the right technology can assist your business in doing just that.

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Not All Updates are Perfect

Not All Updates are Perfect

While we cannot express how critical it is to update your software and hardware in a timely fashion, it is imperative to keep in mind that some of these updates aren’t going to be perfect. An upcoming update to Google Workspace serves as the perfect example, as the company has recently released an alert to inform users about an issue affecting Google Drive.

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Examining Recent Cyberattacks on Major Businesses

Examining Recent Cyberattacks on Major Businesses

The last few months have been filled with severe cyberattacks, particularly those taking advantage of major businesses that might not initially be considered targets for these kinds of attacks. For example, McDonald’s Restaurants was recently breached. We examine the situation below, and how it plays into the recent trends we’ve witnessed. 

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The Advantages and Disadvantages of Different Types of Blockchain

The Advantages and Disadvantages of Different Types of Blockchain

The blockchain has made quite an impact, beginning as the technology that powers Bitcoin before branching out into different use cases that many businesses are already taking advantage of. Listed below are the benefits and shortcomings of the numerous varieties that blockchain now comes in, and how they are commonly utilized.

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What You Need to Know about Deepfakes

What You Need to Know about Deepfakes

Did you know that maps as we know them are remarkably skewed? Due to some centuries-old superiority complexes and prejudices, the maps we’ve all been raised looking at have never been 100% accurate. However, this problem could soon be an element of cybercrime thanks to a developing technology that many have yet to take seriously, deepfake images, and how they could revolutionize cybercrime moving forward.

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Is Your Backup Trustworthy Enough?

Is Your Backup Trustworthy Enough?

Because of the protection it can offer your business, data backup is a necessary tool for you to have; that is, provided it has the requisite security and reliability you’ll need should you ever have to lean on it. Listed below are a few guidelines to help you be sure that your backup is trustworthy enough to stake your organization's future on.

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What Can Be Learned From Coca-Cola’s Insider Trade Theft Case

What Can Be Learned From Coca-Cola’s Insider Trade Theft Case

Your organization's data is perhaps its most important resource, which is why it is so critical that it remains protected against all threats (including those that come from within your own business). Consider, for a moment, the ongoing trial of Xiaorong You, going on in Greenville, Tennessee. Accused of stealing trade secrets and committing economic espionage, You allegedly stole various BPA-free technologies from various companies—including Coca-Cola and the Eastman Chemical Company, amongst others—to the tune of $119.6 million.

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Facebook’s Colossal Data Leak

Facebook’s Colossal Data Leak

Facebook is many people’s favorite, or at least most used, app and it does offer value by letting them keep tabs on friends and family or grow their businesses. It has grown to be one of the largest, most successful software technology companies in the world. Alas, with that type of exposure comes the responsibility of securing massive amounts of personal data. In this quest, they leave a lot to be decided. Listed below is a look at the situation Facebook is in as they are dealing with one of the largest data leaks in history.

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Best Practices That Your Workers Need to Follow at Home

Best Practices That Your Workers Need to Follow at Home

It is not uncommon for people to have very different personalities in the office than they do during their off hours, with different standards and practices to suit them. While there is absolutely nothing wrong with that on the surface, you need to be sure that they are at least upholding the kind of security best practices that you expect of them in the office while they are at home.

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Three Important Technology "Holidays" in March

Three Important Technology "Holidays" in March

Sometime recently, novelty holidays have popped up for almost anything, many of which just aim to celebrate the things about our lives that make life worth living. Take any random day, like May 12. There are a half-dozen “holidays” that day: National Limerick Day, National Odometer Day, National Nutty Fudge Day, National Fibromyalgia Awareness Day, National Receptionists’ Day, and National Third Shift Workers Day. So, May 12 runs the gamut of human existence. 

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Three Steps to Creating a Successful Backup Strategy

Three Steps to Creating a Successful Backup Strategy

It is very likely that you have already heard us talk about the importance of a comprehensive data backup strategy. Recent events have made such preparations no less imperative for you to have in place. Listed below are some of the key steps that you need to undergo.

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Considering What Would Happen if All Data Became Exposed

Considering What Would Happen if All Data Became Exposed

What if all our personal data in existence was exposed? If every text message sent, every Internet search executed, every website viewed, everything we had ever done online, was made public? Gizmodo recently reached out to some experts for their insights. Listed below are their responses for you to consideration.

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Point of Sale Software and Solutions can Improve Your Business

Point of Sale Software and Solutions can Improve Your Business

Point of sale software and solutions have provided massive benefits to businesses for a while now, with these benefits increasing as the technology has advanced. Listed below is a look at how the POS system has developed over the years to offer the business utilities and benefits that it does today.

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Losing Data in 2020 is Unacceptable

Losing Data in 2020 is Unacceptable

With 2020 at the halfway mark, it is fair to say that 2020 has turned out to be a bad year for nearly everyone. Business owners are now concerned about how they are spending, and different methods to circumvent procedural interruptions. One issue that all businesses should be aware of—and act to mitigate—is the loss of data that can cause these interruptions.

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Factors You Need to Address to Reopen Your Business

Factors You Need to Address to Reopen Your Business

The COVID-19 pandemic rolls on with many businesses continue to operate remotely with a focus toward reopening their office soon. Listed below are a couple of factors that small business owners will need to address as people begin coming back into the workplace. 

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What You Need to Know About Recent Cybersecurity Incident Trends

What You Need to Know About Recent Cybersecurity Incident Trends

Beginning in 2008, Verizon has created a report outlining the cybersecurity incident trends that the previous year demonstrated. In doing so, they have provided a resource that offers businesses greater insights into where their cybersecurity efforts need to be focused. Listed below are some of 2019’s trends and insights that were highlighted in the Verizon Business 2020 Data Breach Investigations Report (DBIR).

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Do Your Employees Have Access to Company Data Without Putting It At Risk?

Do Your Employees Have Access to Company Data Without Putting It At Risk?

If someone asked your right where all of your company data is, could you answer them with absolute confidence? 

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Options for Storing Massive Data

Options for Storing Massive Data

Large data, or enormous data sets that can be utilized to make inferences and reveal patterns, has become an increasingly critical part of today's business and can be leveraged in many different ways. There are a few different options for storing this data available, which the use case for the data will dictate. Below we will evaluate whether a “data lake” or a “data warehouse” would better suit your needs.

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What You Need To Know About Cloud Solutions Security

What You Need To Know About Cloud Solutions Security

All kinds of companies utilize cloud resources as a part of their IT infrastructure. It allows them to turn what was once a major capital expenditure into a controllable operating cost; and, it does it while offering solutions to almost any business problem. The one drawback that most IT professionals agree on is how to gain enough control over a cloud platform to ensure that the platform is secure. 

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How To Enhance Operational Effectiveness With Data Services

How To Enhance Operational Effectiveness With Data Services

Data has become a critical factor in what most businesses do every day. Even smaller businesses have begun to utilize their data for strategic purposes, and in doing so have begun a trend that has taken the world by storm. Let’s take a look at the data services that are designed to inform business owners and decision makers on how their business is actually working and how to enhance operational effectiveness.

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