IT Support Business Models by Macro Systems
Managed Services Helps Your Business Get Off the Financial Rollercoaster of IT
There are many problems with an antiquated approach to information technology support, but one of the worst is the financial volatility it brings.
If you want to avoid the risk of one technical failure or security issue taking you down and costing you a huge sum, it is imperative that you avoid this volatility. Macro Systems is here to help.
The First Step: Shifting from Reactive Fixes to Proactive Prevention
Which sounds better to you: paying whatever a vendor happens to demand when a problem arises, or knowing that you’re protected from the majority of complications in exchange for a consistent and budget able monthly cost?
This difference is the foundation of managed IT services. Rather than dealing with the unpredictability of technical issues, the consistency we provide through our proactive management helps you avoid costs and budget more accurately throughout the fiscal year.
The Second Step: Strategic Reduction of Total Cost of Ownership
We offer virtual CIO services, where we take on the role of an outsourced Chief Information Officer. As such, we operate as a pseudo-executive for your business, strategically planning your hardware and software lifecycles. As such, we identify the tech investments most likely to help you grow and deliver the highest returns.
Furthermore, planning ahead like this helps reduce (or ideally eliminate) the pain of a suddenly necessary purchase.
The Third Step: Keeping Your Hardware Working Longer
Hardware is notoriously costly to replace, especially if it can potentially last longer through proper maintenance. The following practices can help greatly:
- Replace each workstation every 3-to-5 years. This helps avoid excessive performance degradation and allows your team to maintain a higher productivity ratio.
- Use the same hardware across the office. This makes it easier to equip everyone with the appropriate peripherals and to simplify support.
- Maintain a dedicated server room, keeping it cool to protect your infrastructure from heat-related damage and component failure.
Manage Your Business, Not Expensive Crises
Macro Systems is here to help you stay focused on operational growth and success. Reach out to us at 703-359-9211 to schedule an evaluation of your IT infrastructure so we can identify ways we can help you optimize it.



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