Love them or hate them, self-service checkout registers in brick-and-mortar stores are here to stay, especially considering that research has demonstrated that Gen Z has about twice the level of buy-in to the automated point-of-sale terminals as Gen X does, and that self-checkout is the predominant modern form of payment. With this success, many have wondered how welcome biometric payment processing might be.
As it turns out, it would seem it isn’t.