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Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Why Managed IT Services Provide More Value for your Business than the Alternatives

Why Managed IT Services Provide More Value for your Business than the Alternatives

The #1 reason to utilize managed IT services is the value it provides for your organization compared to the alternatives. Once upon a time businesses may have depended on unreliable and expensive services to successfully maintain their IT, but in this current era, it’s more efficient and, in most cases, more affordable than ever before. Let's go through how managed service providers can create value opportunities for your organization.

What Are the Alternatives to Managed IT?
Depending on an organization's current needs, they will typically be taking advantage of two types of IT management. The first depends on a business being self-sustaining enough to be able to hire a full in-house IT department. There can be no denying how vital technology maintenance and management is, but it is difficult to handle if your business doesn’t have fully trained IT professionals ready at a moment's notice, and their skills don’t come cheap. This triggers many businesses to simply get by without IT, or have their current employees (who are unlikely to have proper IT skills) deal with the maintenance.

Hoping to find some other alternative to hiring internal IT help, businesses then turn to break-fix IT to get the help needed, but only when it’s actually needed. Break-fix IT may appear cost-effective at first glance, but it’s far from it. Since break-fix IT doesn’t aim to solve the root of problems, it’s frowned upon compared to managed IT, which takes a more preventative approach to technology maintenance.

Trust us when we say that managed IT services is the better option.

The Advantages of Managed IT
If you’re looking to benefit from technology solutions without hiring an in-house IT department, managed IT is the correct option for your organization. There are numerous ways that managed IT can provide value for your business: 

  • Less downtime: Downtime is defined as any time your infrastructure is not working as intended. Of course, you want to limit it as much as possible to preserve operational efficiency. Since managed IT takes a proactive approach to IT management, you’ll suffer from fewer problems and, therefore, less downtime overall.
  • Fewer costs: If you’re preventing problems from hitting a boiling point, your hardware and software solutions should last longer. This results in fewer costs over time. Moreover, since you’re only paying a monthly fee based on your service level agreement, you can say goodbye to high, up-front, unpredictable repair costs in favor of a more standardized payment structure.
  • More flexibility: Many managed IT providers also provide a remote service component, meaning that the technicians don’t even have to be on-site in order for them to assist you. This cuts travel costs out of the equation, but more than anything else, it means that when you need help, they can accommodate your business almost immediately.
  • More time: Managing technology can be time-consuming, and if you don’t have someone dedicated to maintaining it, you could be sacrificing countless hours of your work week needlessly. When you have trusted technicians on the job, implementations can go right the first time, and you don’t have to waste more time than necessary just to make sure projects are completed in a timely manner. Instead, you can use any time saved to other parts of running your business, perhaps more lucrative parts.

To get started with managed IT, give Macro Systems a call at 703-359-9211.

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Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030