Proactive IT Strategy > Reactive IT Strategy

Your company's relationship with IT has a direct correlation to how well it operates. If your technology fails, your business suffers productivity losses, as well as financial ones due to decreased reliability in the eyes of customers and clients. One of the best ways to ensure you’re following through on the promises you make to your customers is to implement a proactive IT strategy to replace the reactive approaches seen in the past.

Reactivity Is Bad

The reactive model is not the ideal approach for businesses that need IT solutions. In general, you don’t want to let problems occur, as they can lead to downtime, data loss, and negative sentiment about your business and its services. This creates an unnecessary cycle of costly repairs, stress, and disruption, all of which hold your business back from being as successful as it could be otherwise.

Prevention is the Best Medicine

Your company should be able to anticipate and prevent problems from occurring in the first place, before they become more expensive and more time-consuming to fix. You can start with scheduled activities like software updates, hardware checks, and system cleanups. All of these contribute to a healthier IT system and can prevent, or at least predict, significant failures before they occur. You might find that a hard drive is on its way out, and with this information, you can take action to prevent data loss and a costly (and stressful) situation. Even if things aren’t broken, it’s good to keep your finger on the pulse of your IT, if only to know what works and what could be improved.

Keep Your Eyes on Your Systems

If proactive maintenance is looked at as a scheduled check-up, then continuous monitoring is what happens all the time. A comprehensive monitoring system can give your business the power to keep tabs on real-time network traffic and server loads, as well as unauthorized login attempts and system errors. With all this data, you can identify problems and address them as needed, well before they actually cause harm to your systems.

The Best Way to Approach IT Maintenance and Management

When you add proactive maintenance and continuous monitoring into one solution, you get a powerhouse system that can keep your business running smoothly at all times. It’s not only effective, it’s resilient, and that’s how your business sees long-term success. Proactive maintenance sets the standard for ensuring things run well, while continuous monitoring is the failsafe that ensures your IT hasn’t overlooked any important issues.

With managed IT from Macro Systems, you can trust your business’ technology is taken care of, relieving you of the exhausting duty of keeping your company running. You can instead focus on running your business the way you’re supposed to. Get started today by calling us at 703-359-9211.