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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Tip of the Week: Use Screenshots to Better Communicate PC Problems

b2ap3_thumbnail_screenshots_400.jpgHave you ever tried describing a PC issue on the phone to tech support, and you get nowhere because you’re having such a difficult time describing the problem? To be sure, this is a frustrating experience. By taking a screenshot, you can send an image of the exact problem you’re experiencing, which will really help clear things up.

Taking a screenshot is as easy as using the right keystrokes. Here’s how you do it.

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It Takes 10-12 Positive Customer Reviews to Make Up for One Negative Review

b2ap3_thumbnail_unhappy_clientele_400.jpgWe all like to think that our businesses are the most influential in our chosen field. However, the true scope of how true this is, lies not only in your expertise, but also with your clients. If they aren’t satisfied, you can be sure that this fact will reflect itself in your sales figures.

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Windows 10 Is Here - Everything Your Business Needs to Know

b2ap3_thumbnail_windows_10.pngMicrosoft’s latest PC operating system arrived with fanfare yesterday, and has received overwhelmingly positive reviews so far, but is it ready for your business? Let’s take it for a spin and find out.

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2 Useful Mobile Apps for Every Modern Office Worker

b2ap3_thumbnail_crucial_business_app_400.jpgThe modern office only resembles the office of the past. Sure there are still desks and chairs and cork boards hanging on the walls. There are still printers, copiers, and maybe even a fax machine (although many times nowadays all of those tasks are handled by the same machine). The differences, though often understated, are prevalent; with advancements in technology being the most noteworthy change. The most evident of which, is the widespread use of employee-owned mobile devices.

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Tip of the Week: A Clever Way to Make Your Computer Talk to Itself

b2ap3_thumbnail_talking_computer_400.jpgComputers can feel one dimensional, requiring the user to read and type. Humans don’t naturally interact like this. We communicate best with our voices and our ears. One day, our PCs will have artificial intelligence and we will be able to communicate with them as if we were talking to a person. Until this technology becomes mainstream, these two audio features will have to make do.

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This History of the Autocorrect is as Fascinating as it Sounds

b2ap3_thumbnail_automated_corrections_400.jpgHow often does autocorrect breathe down your neck when you type out emails or documentation? We might have it now, but before autocorrect was introduced, every little mistake had to be resolved manually, without the help of technology. So, we salute you, autocorrect; saving us from the grammar police since the early 90s.

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How You Handle Your Mouse Says a lot About You

b2ap3_thumbnail_mouse_authentication_400.jpgIn this day and age, a password isn’t enough to keep your accounts secure from attempted hacks. Passwords can be cracked as easily as anything. A lot of businesses have moved to two-factor authentication in order to preserve their data. There are several ways of using this for your business, but a new startup called BioCatch is developing an authentication procedure which looks at your mouse activity.

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Tip of the Week: 52 Minutes On and 17 Off Maximizes Your Productivity Potential

b2ap3_thumbnail_your_productivity_400.jpgThere are a lot of ways to boost your productivity in the workplace, but sometimes it can be as simple as not working. According to a study by Julia Gifford of Draugiem Group, it’s not about what workers do to get ahead of the curve, but what they don’t do that sets them apart from others around them.

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Humans and Robots: An Uneasy Trust

b2ap3_thumbnail_robot_killer_400.jpgAs technology grows more advanced, humans turn to robots to replace certain monotonous jobs. The goal here is to create a society where people are free to spend more time enjoying life. However, technology is prone to both technical problems and user error, which can lead to disastrous consequences.

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Your Backup and Disaster Recovery Solution Should Be Easy as 3, 2, 1

b2ap3_thumbnail_backup_and_recovery_in_the_cloud_400.jpgWhen it comes to your business' backup, you have a ton of options, but how much thought have you honestly put into it? It’s naturally one of the most imperative parts of your entire IT infrastructure, so you want to pay particularly close attention to how you are storing and receiving your data in the event of a disaster.

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Tip of the Week: How to Remove Excessive Bloatware on Your Android Device


b2ap3_thumbnail_software_bloatware_400.jpgSmartphones are filled with all sorts of nifty apps. In fact, some of the most useful applications come pre installed on the device. However, not all apps are worth your time. These unwanted applications are called “bloatware,” and can impede the device’s ability to perform to your specifications.

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Check with Your Doctor if “Telemedicine” is Right for You

b2ap3_thumbnail_remote_doctor_400.jpgRemote technology is constantly changing the face of all industries thanks to the versatility and efficiency it provides for its users. Did you know that even doctors are starting to take advantage of it to administer consultation care for their patients in never before seen ways?

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4 Virtual Reality Technologies Poised to Shake Up the Market

b2ap3_thumbnail_virtual_reality_technology_400.jpgEntertainment has grown so synonymous with smartphones and technology that it’s almost impossible to think about these innovations without considering their entertainment value. Virtual reality augmentation, while slightly different, is an emerging technology that brings elements of virtual space to the lives of everyday users. So, how does virtual reality work, and can it be used for more than just entertainment purposes?

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Tip of the Week: 4 Chrome Extensions for an Enhanced Browsing Experience

b2ap3_thumbnail_chrome_extensions_400.jpgIf you use Google Chrome as your browser of choice, you know that Chrome’s extensions provide a certain level of versatility. Basically, they’re add-ons to your browser, which can perform a number of functions. They’re mostly used for enriching your browsing experience or adding new features to your browser that might not be available on other platforms. Here are four useful browser extensions to help you get the most out of Chrome.

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US Navy to Pay Microsoft $9 Million to Keep Windows XP Going

b2ap3_thumbnail_logo_navy_windows_xp_400.jpgWith Windows 10 to be launched on July 29th, all thoughts are drifting toward the inevitable upgrade to Microsoft’s brand-new operating system. However, we’d like to take a moment to travel back in time to last spring, when Windows XP expired. Remember how we warned that your business would need to shell out big bucks for custom support if you want to keep running Windows XP? It turns out that there are some who just can’t let go of the expired OS; including the US Navy.

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Less Than 1% of Hackers Can Bypass Facelock Security App

b2ap3_thumbnail_facial_recognition_security_400.jpgPeople use and reuse old passwords time and again, and then they get two-factor authentication to augment their fifteen-character passwords. Wouldn’t it be great if your computer could recognize you just by how well you recognize others?

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Tip of the Week: Don’t Be Duped By These 4 Battery Myths

b2ap3_thumbnail_batteries_that_last_400.jpgWhen was the last time you let your phone’s battery die on you? Due to the takeover of mobile technology in the workplace, smartphones have basically become inseparable from their owners, particularly the ever-busy business owner. Despite the imperative role that smartphones have in the workplace, you should know that there are several battery myths that might be holding you back from achieving maximum efficiency with your device.

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3 Signs Your Business is On Its Last Leg

b2ap3_thumbnail_start_up_problems_400.jpgWhen you first considered starting your own business, you thought nothing could possibly go wrong. You had so much hope for the future. But, things are a lot more complicated than that. You start to think the worst - your business is failing, and you don’t know what to do about it. When times get hard, do you throw in the towel, or persevere?

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The Internet of Things Now Includes the Rainforest

b2ap3_thumbnail_this_is_big_data_400.jpgBig data is changing the way that the world works. Businesses are looking at big data to discover new trends in various industries. Additionally, big data is being applied to maintain the health of both humans and the environment, including the endangered rainforests.

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Tip of the Week: Follow this Security Checklist to Prevent a Hack Attack

b2ap3_thumbnail_use_checklists_400.jpgNetwork security entails a ton of different procedures, and it can be easy to lose track of what you’ve already implemented, and what still needs to be done. Instead of worrying about keeping your business’s confidential data safe, know with certainty that it’s as secure as possible by following our security checklist.

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(703) 359-9211

Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030