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IT Support Business Models by Macro Systems

Explore IT support business models offered by Macro Systems to improve efficiency, reduce downtime, and scale your operations. Learn more today.

What Happened to Blockchain?

What Happened to Blockchain?

Back in 2017 if a company breathed the word blockchain in a press release, its stock price pulled a vertical climb. It was the ultimate architectural silver bullet, the decentralized cure for everything from global logistics to your morning coffee’s carbon footprint.

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How to Stop Deleting Stuff Like a Caveman

How to Stop Deleting Stuff Like a Caveman

What do you do when you realize you’ve written three sentences of absolute gibberish?

What do most of us do? We lean on the Backspace key. We sit there, staring at the screen, watching the cursor slowly eat away at the alphabet like Pac-Man. The funny thing is that all that holding down the backspace key for five seconds is inefficient, and quite frankly, you’re better than that. It’s time to stop making a fool out of yourself and start tactically deleting your text. Listed below is how you do that:

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Managed Services vs. Break-Fix: Which Is Costing You More?

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Starting out your workday with your business's server down can impact your productivity in big ways. This is the reality of the break-fix model, and for many small and mid-sized businesses, it’s a risk they unknowingly accept every single day. On the surface, only paying for IT support when something goes wrong seems like the frugal choice. But when you dig into the true cost of downtime, emergency rates, and reactive patching, the math tells a very different story.

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Why Sharing Your Business’ Wi-Fi Password is a Terrible Idea

Why Sharing Your Business’ Wi-Fi Password is a Terrible Idea

A client walks into the office, a contractor needs to check a manual, or a visitor is waiting in the lobby, and they ask that ubiquitous question: "What’s the Wi-Fi password?" We've all been there.

Sharing it feels like common courtesy, of course. If you are handing them the password to your primary office network, you are doing much more than sharing an internet connection. You are essentially handing a stranger the keys to your entire digital office.

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Is Your Business Compliant With The FTC's New Cybersecurity Rules?

Is Your Business Compliant With The FTC's New Cybersecurity Rules?

The Federal Trade Commission has spent years providing businesses with guidance and advice concerning their security. Now, this guidance has converted into enforceable mandates.

In essence, your business needs to have systems and protections in place, not plans, in order to abide by last month’s executive order that focuses on the prevention of cybercrime and fraud. Listed below is what needs to be accomplished in order for your business to do so. 

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How a Virtual CIO Can Take Your Business From “Surviving” IT to Opening New Revenue Streams

How a Virtual CIO Can Take Your Business From “Surviving” IT to Opening New Revenue Streams

Do you look at your technology as a cost center to be managed, or as a springboard for new revenue? If you’ve been following us for a while, you know we like to think of it as the latter. Small businesses spend a lot of their IT budget just to keep the lights on, stuck in an endless cycle of “surviving” rather than “thriving.” But with a virtual CIO, or vCIO, your business can reframe the conversation surrounding technology and look at it as an endless realm of opportunity rather than an endless loop of costs. 

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How to Discourage Employee Burnout

How to Discourage Employee Burnout

I’d be willing to bet that one of any small or even medium-sized business’ biggest (or at least most frustrating) challenges is scheduling. Naturally, you want your workforce to be running at full capacity as much as possible, but James requested a half day to see his daughter’s piano recital on Thursday, and Lisa's life would be a lot easier if she had Thursday mornings free.

Fortunately, today’s tech makes dealing with all of this much easier, especially when paired with the right strategy for your business.

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Long Passwords > Complex, Short Passwords

Long Passwords > Complex, Short Passwords

You’ve probably heard a ton of password advice over the past decade, but how much of it is actually good advice that you should listen to? With modern, advanced automated threats able to crack incredibly complex passwords with ease, you can’t be too careful. You might even need to take a different approach entirely… which brings us to the OG password advice: make it longer.

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How to Transform Your Tech Stack Into a Growth Engine

How to Transform Your Tech Stack Into a Growth Engine

For years, the firewall was seen purely as a defensive tool, an all-in-one solution with antivirus, web filtering, and intrusion protection. These days, they can potentially serve a much greater purpose beyond simple network security. When leveraged right, you can use the immense amount of data firewalls track to identify bottlenecks, optimize workflows, and make smarter infrastructure investments.

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Tips On How to Get the Most Out of Meetings

Tips On How to Get the Most Out of Meetings

If your meetings feel like a lot is being said, but your goals are never really accomplished, you are in very good company. Approximately $37 billion USD is lost each and every year to unproductive meetings alone. When you consider how much of that $37 billion is potentially due to your business’ meetings, one could hardly blame you for being sick about it.

Listed below are a few ways that you can make the most of the time you spend in meetings.

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Why File-Based Backup is Not the Same as Data Recovery

Why File-Based Backup is Not the Same as Data Recovery

Are you under the impression that having a backup is the same thing as a successful recovery? Modern businesses think they are mutually exclusive, but the fact remains that having a backup synced to the cloud is not enough to keep your business running when the odds are against you. In fact, your files might be fine, but your business could be dead in the water due to ongoing downtime.

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7 Network Red Flags You Can't Ignore

7 Network Red Flags You Can't Ignore

Forget the high-octane hacker montages you see in movies: Real cybercrime isn’t a smash-and-grab, it’s a slow-burn infiltration.

Most bad actors aren’t looking to make a scene, they’re looking to get comfortable. On average, an intruder spends six months lurking inside a network before they are ever detected. During this time, they are quietly harvesting data, mapping your systems, and waiting for the most profitable moment to strike.

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5 Technology Evolutions Affecting Business Utility

5 Technology Evolutions Affecting Business Utility

The current year has already delivered massive strides in innovation, especially for tools that provide real utility. Listed below are five developments currently reshaping the landscape and how they might influence the way we work in the future.

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3 Solutions That Can Help Your Business

3 Solutions That Can Help Your Business

Does your business buy tools in isolation, or do you make a concerted effort to purchase and implement solutions based on synergy? It may sound like a load of business mumbo-jumbo, but tools that work well together make your operations more functional and streamlined. To illustrate this, we have three seemingly disparate solutions: Voice over Internet Protocol (VoIP), Endpoint Detection and Response (EDR), and Multi-Factor Authentication (MFA). While they might seem very different at first glance, the correct combination of solutions can make a significant difference for your business.

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Even With IT Managed Proactively, Things Will Still Break

Even With IT Managed Proactively, Things Will Still Break

Let’s imagine you recently started working with us. We’ve signed a contract, payments have been exchanged, and your IT is now under our care. One day, after your payment has successfully transferred, one of your workstations suddenly freezes up. One could hardly blame you for wondering why you were paying money to us if these kinds of issues still happen.

The truth of the matter is that our proactive IT services aren’t about eliminating issues and errors; it’s about avoiding everything possible and having strategies in place to address what can’t be.

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Your Business Needs To Be Prepared For AI Mistakes

Your Business Needs To Be Prepared For AI Mistakes

It may sound like a great get-out-of-jail-free card: “Oh, I’m so sorry, the AI said this, and I just went with what it said.” Not so fast!

While it would be nice to have a default scapegoat like that, it didn’t work when you blamed Baxter for eating your homework, and it won’t work now. Listed below is why AI makes mistakes, how these mistakes can trip you up, and how to avoid these pitfalls.

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Tired of Redundant Files?

Tired of Redundant Files?

Nothing is quite as irritating (and if it’s severe enough, stressful) as misplacing an important file. Listed below is how you can more easily find one that’s disappeared into your digital storage, whether it lives on your network hardware or in a cloud drive, and earn some points in your boss’ eyes while you’re at it. 

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How Your Business Can Be Proactive Against Cybercrime

How Your Business Can Be Proactive Against Cybercrime

We usually hear one specific misconception more than any other: Why would a hacker care about my small operation when they could go after a Fortune 500 company?

The reality is much grimmer. Cybercriminals don't just target small businesses; they prefer them. Small to mid-sized businesses (SMBs) often serve as soft targets with weaker defensive perimeters and fewer dedicated security resources. For a hacker, it’s the difference between trying to crack a bank vault and walking through an unlocked screen door.

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Best Practices For Your Digital Culture

Best Practices For Your Digital Culture

Imagine one of your top employees suddenly stops caring. They aren’t leaving the company, they’re just leaving the conversation.

This is the reality of quiet quitting, and it often starts with something as small as a "ping." We’re talking about notification fatigue, the silent productivity killer. Listed below is a break down of why your team is drowning in pings and how you can throw them a lifeline.

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Make Sure Your SaaS Stack Isn't Leaking

Make Sure Your SaaS Stack Isn't Leaking

Software as a Service (SaaS) is a double-edged sword. When managed well, it’s a high-performance engine for growth, but when ignored, it becomes a silent bleeder, slowly draining your budget through automated monthly charges that no one is tracking.

The question isn't whether you need SaaS; you do. The question is whether your SaaS is working for you, or if you’re just working to pay for it.

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Learn more about what Macro Systems can do for your business.

(703) 359-9211

Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030