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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses

Why You Should Care About the New iPad Air

b2ap3_thumbnail_ipadair400.jpgApple is at it again. After record breaking sales of the new iPhone 5s, Apple announced a new product line with confidence. CEO Tim Cooke and his staff recently launched new MacBook models, the Mac Pro workstation, a new OS, a new iPad mini model, and the most anticipated highlight: the new iPad Air.

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I Ain’t Afraid of No Lost Cell Phone

b2ap3_thumbnail_drac400.jpgWhat is the scariest situation you can imagine? Being chased by a werewolf? How about being boiled alive in a witches brew? Or what about succumbing to a zombie hoard? For people that are nomophobic, these monster-filled situations would be preferred compared to their greatest fear; being without their cell phone!

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Windows 8.1 Looks to Address User Issues

b2ap3_thumbnail_8point1-400.jpgOn October 17, Microsoft publicly released the Windows 8.1 update. It is the first major update for Windows 8 and Windows RT. The Windows 8.1 update was designed to confront some of the usability issues that Windows 8 PC users have encountered since the release of the OS last year.

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Be Wary of Free Wi-Fi

b2ap3_thumbnail_securephone400.jpgWhen browsing the Internet on your smartphone, you know how to be on the lookout for scams that will disable your device with viruses; but did you know that you also need to be careful which Internet connection you use? By connecting to the wrong Wi-Fi signal, you could be falling for a scam.

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By the Numbers: A Look at The Cost of Downtime

b2ap3_thumbnail_bleh400.jpgIf your business has never experienced a major computer problem, then it's easy to underestimate just how damaging downtime can be. This conclusion can be drawn from a recent survey of small business owners, where 65% estimated they would only lose $500 if their company's network went down for a day. In reality, downtime is much more costly than $500.

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Bulletproof Your Customer Service Policy

b2ap3_thumbnail_success400.jpgThe way you treat customers, handle their feedback, and serve their needs can be the most powerful selling point of your business. Customer satisfaction comes down to the way customers feel after they've made a purchase. Your customer service policy can either make or break your business. Here's how to bulletproof your customer service policy.

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Today’s Network Security is about Controlling Information

b2ap3_thumbnail_netseccloud400.jpgThe modern IT landscape is dramatically changing from a model where an IT department controls everything to companies outsourcing their IT services. This paradigm shift challenges older ideas about traditional network security equating ownership and control with strong security. Does your business view IT outsourcing as a security help or a hindrance?

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YouTube Makes an Effort to Be a Nicer Place

b2ap3_thumbnail_comments400.jpgPerouse the YouTube comments on any popular video and it will appear like a teenybopper is texting a neo nazi. The level of stupidity seen in the comments of YouTube is the ultimate proof of human idiocy. Finally, after years of putting up with people's hate and ignorance, YouTube is cracking down on comments!

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How Restarting Your Computer Magically Fixes Everything

b2ap3_thumbnail_restart400.jpgWhen experiencing a computer problem, what is the first thing you do to troubleshoot it? If you are an experienced PC user, then you will try turning your machine on and off again. Your computer's restart button can feel like a magic wand that takes care of any issue, but do you know how this fix-it wizardry works?

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Debate: Should You Leave Your PC On?

b2ap3_thumbnail_onoff400.jpgYou make thoughtful decisions throughout your entire workday, why should you have to end the day by making another one? Is it better to turn your computer off or leave it powered on? You can find passionate PC users on both sides of the on/off fence. Here are some practical considerations to help inform and empower your decision.

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5 Intranet Apps that Will Assist Your Marketing Team

b2ap3_thumbnail_intranet400.jpgYour company's network may be your most important marketing tool. An intranet that is logically designed and well maintained will assist your marketing team in accessing and sharing relevant information. This marketing information is shared using network applications. Here are five of the most valuable intranet apps you will need to provide your marketing team with.

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5 Hacker-Friendly Technologies in Your Home

b2ap3_thumbnail_smart400.jpgDo you think your computer is the only technology you own that is vulnerable to hackers? You may be surprised to learn that there are other technologies in your office and home that can be hacked without you knowing about it. Here's a list of five of the most surprising technologies that may be putting your information at risk.

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You Deserve a Total Package!

b2ap3_thumbnail_busy400.jpgWhen looking for a mate, you will be most attracted to a "total package." This is a guy or a girl that has it all: Looks, personality, a sense of humor, and everything else your heart desires. Looking for a business partner is a lot like looking for a mate. You want to go with a company that is a total package.

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4 Ways Increased Tablet Sales Are Changing Business

b2ap3_thumbnail_tab400.jpgAccording to a new study from the International Data Corporation, tablets are expected to outsell PCs for the first time in the fourth quarter of 2014. While mobile device sales have been trending this way for years, this is the first time the mighty PC will be dethroned by a gadget. What does this mean for your business?

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4 Reasons Why Webinars Are the Bee’s Knees

b2ap3_thumbnail_webinar400.jpgChances are, you've sat through some really exciting and useful webinars. But, there's probably more of a chance that you've sat through some pretty dull ones as well. Have you ever considered hosting your own?

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Social Media as a Business Communications Tool

b2ap3_thumbnail_ftygwg400.jpgIn its infancy, social media was adopted by teenagers and used to share personal opinions. Many businesses took their sweet time adopting social media as part of their marketing strategy, supposing it to be a fad. Now that social media has grown up, almost every business has a social media presence, yet many companies still ban its use in the workplace.

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4 Ways Hackers Can Disrupt Your Life

b2ap3_thumbnail_cybercrime400.jpgIf a hacker manages to get their grubby hands on your computer, you're going to have a bad time. Of course, how bad of a time you have depends on your hacker's intentions. There are several things hackers can do to harm you, here are four of the most common ways hackers can disrupt your life.

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It’s Time to Retire Windows XP

b2ap3_thumbnail_xp400.jpgIf you haven't yet upgraded from Windows XP, then you (and 500 million users) must have strong reasons for hanging onto a twelve year old product. Unfortunately, everybody's strong reasons won't hold water come April 8th, 2014 when Microsoft stops supporting XP with new security patches.

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5 Easy Steps to Increase Productivity

b2ap3_thumbnail_list400.jpgWouldn't you like to be more productive at work? For most of us, increased productivity means making more money, spending more time on what matters most (family, friends, etc.), and simply just feeling better. Many of us seek to increase productivity with elaborate and complicated methods. Here are five ways to increase your productivity, starting today.

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The Stinky Side of Fingerprint Technology

b2ap3_thumbnail_hahafp400.jpgWith all the advancements in security technology, it's only a matter of time before clunky passwords are replaced with a more secure and more convenient solution. Unlocking your technology with a fingerprint reader is an easy and fun alternative that's being integrated with some of the latest devices; but how safe are fingerprint readers?

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(703) 359-9211

Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030