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Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The New Smartphone You're Buying Probably Isn't Much Better Than Your Current Smartphone

The New Smartphone You're Buying Probably Isn't Much Better Than Your Current Smartphone

The difference in modern mobile devices and mobile devices from years before used to be astonishing, but in recent years, those differences have started to diminish. Manufacturers have started to roll out devices with only minor changes in power, but with excessive increases in cost. For the first time, in 4Q of 2017, the smartphone saw stagnation; we'll explain below.

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What Can We Expect the Future Workforce to Look Like?

What Can We Expect the Future Workforce to Look Like?

It’s common for people to try and predict what the future will look like, but too many times the reality of what is happening today isn’t taken into account. Imagining the workplace and workforce of the future requires we look at where we are today, the pace of change, and what changes are anticipated. It may not go the way you envision, but the more empirical data you utilize to model what the future looks like, the less disappointed you’ll be when your imaginary benchmarks aren’t met.

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How Gamification Can Help Your Office

How Gamification Can Help Your Office

The office is a workplace; it probably isn’t a place that is usually associated with fun and games. Neverless, different aspects of games have been shown to provide significant benefits when introduced into the professional environment. Let's explore some ways in which some fun activities could help your organization.

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MSPs Face Many of the Same Problems Your Business Faces

MSPs Face Many of the Same Problems Your Business Faces

The average business relies on several technology solutions that make maintaining a network infrastructure more challenging. Eventually, it gets to the point where technology becomes difficult to maintain without the help of an on-site IT department. Unfortunately, small businesses often have trouble supporting their infrastructures, as they don’t have the funds to hire and maintain an internal IT department. What’s the best way for a smaller organization to keep their technology in working order?

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Jake Geneff
MSP is the technology term and the sector of the technology in the upcoming IT and the business. The rise of the question is about... Read More
Thursday, 09 May 2019 01:13
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Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

When your business experiences an IT outage, what’s the first thing that comes to mind? A typical response (after expressing frustration) is, “How long until operations resume?” An answer to this question isn’t always obvious, which leads to another question, “Why did my system go down in the first place?” Being able to quickly and accurately ascertain what’s behind an IT outage is a responsibility that every business should have handled, yet implementing such a procedure is often overlooked until it’s too late.

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The 80/20 Rule is a Time-Tested Way to Protect Your Network

The 80/20 Rule is a Time-Tested Way to Protect Your Network

IT security is a major pain point for all businesses in all industries. Is your organization doing a good enough job at keeping your data safe? The reality of the situation is that the majority of threats make it through the tiniest of vulnerabilities, even those that seem to be benign. By understanding a concept called the 80/20 rule, you might be able to better address your business’s network security weaknesses.

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What’s a User to Do When Their Device’s Manufacturer Goes Under?

What’s a User to Do When Their Device’s Manufacturer Goes Under?

Business is a fickle thing, as acquisitions can be the end of both major and minor vendors. This can also lead to the untimely demise of some of your partnerships with these companies. Take, for example, a recent acquisition by Fitbit, which acquired a former Kickstarter project Pebble, showing the world that these types of acquisitions can be major problems for consumers.

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A Pocket Guide to Cloud Computing

A Pocket Guide to Cloud Computing

There is no question that, by now, you have heard of the cloud. The computing method has grown to be an essential component for any business to consider. But what does “the cloud” actually refer to, and what must a business owner consider as they select a solution for their needs?

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eBay Revamps Security Protocols. Should Your Business Follow Suit?

eBay Revamps Security Protocols. Should Your Business Follow Suit?

As technology advances and allows for common pain points to be corrected, many of today’s most well-known entities will adopt new solutions to ease the experience of their customers and clients. Take, for example, eBay. The famous reselling site has been taking steps to install an assortment of new features to improve its customers’ experience.

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Tip of the Week: Save Time and Money By Ditching the Commute

Tip of the Week: Save Time and Money By Ditching the Commute

For many workers, driving to and from the office is a way of life. In view of this, many have commuted for so long that they can’t imagine life without this daily drive. Despite commuting being the norm, employers and employees alike will gain substantial benefits by ditching the practice altogether. Today’s technology puts this goal within reach.

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Situations Can Quickly Deteriorate When Employees Attempt to Resolve IT Issues

Situations Can Quickly Deteriorate When Employees Attempt to Resolve IT Issues

In a world where businesses either pride themselves on their security solutions, or have woefully unsecured networks, you need to understand that one of the most common threats to sensitive corporate data comes from within your organization. User error is the leading cause of data loss and security-related problems, although, it’s important to remember that they often have good intentions that may result in an unfortunate outcome.

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Tip of the Week: How to Find Out and Track Your Net Worth

Tip of the Week: How to Find Out and Track Your Net Worth

When money is tight and you start feeling down about your financial situation, it’s important to keep the big picture in mind. This can be done by reviewing your net worth. Plus, if you go so far as to track your net worth, then you’ll constantly have this big picture before you. This will help you to worry less and allow you to better focus on your goals.

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Tip of the Week: Don’t Be Caught Off Guard By What People Online are Saying About Your Business

b2ap3_thumbnail_manage_your_online_reputation_400.jpgEvery business owner understands that having a good reputation is paramount toward their success. Yet, some business owners may not fully grasp just how much the Internet influences their company’s reputation in today’s business environment. In order to find out what the people of the Internet are saying about your business, you have to manage your company’s online reputation.

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Tip of the Week: No Internet? No Problem! 3 Ways to Be Productive Without the Internet

b2ap3_thumbnail_no_electric_no_internet_400.jpgMost modern businesses need access to crucial parts of their infrastructure in order to keep operations moving forward. For example, your building’s electricity is necessary to power your technology, and without an Internet connection, you could be losing out on hours of potential productivity. What can you do to minimize downtime and make the best out of a bad situation?

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You Need to Take Into Account Every Possible Risk to Your Data

b2ap3_thumbnail_your_business_backup_plan_400.jpgYour business’s data is its lifeline. Without it, you can’t hope to continue functioning, especially if you’re unable to recover it following a data loss disaster. Businesses that experience a devastating data loss incident, and are unable to recover, are likely to go out of business within one calendar year following the incident. Is your business prepared to tackle a data loss disaster?

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Use This Test to Calculate Your Employees’ Risk Levels

b2ap3_thumbnail_risk_for_employers_400.jpgWhen it comes to your business’s data security, there can be no room for error. October is Cyber Security Month, so there’s no better time to ensure that your business is taking all of the proper precautions to maximize security protocol. However, there’s an often-forgotten aspect of cybersecurity called employee risk management, and it’s more complex than you might think.

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3 Ways That Your Business Can Improve Innovation

b2ap3_thumbnail_innovation_brings_profits_400.jpgWhen it seems like every idea has already been patented or brought to fruition, that’s a key indicator that innovation in your company is lacking. Traditionally, advancements in business technology have driven innovation for companies. If your company’s innovation well is running dry, then there are measures that your business can take to become more innovative.

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It Takes 10-12 Positive Customer Reviews to Make Up for One Negative Review

b2ap3_thumbnail_unhappy_clientele_400.jpgWe all like to think that our businesses are the most influential in our chosen field. However, the true scope of how true this is, lies not only in your expertise, but also with your clients. If they aren’t satisfied, you can be sure that this fact will reflect itself in your sales figures.

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Your IT Department Should Be Your Allies, Not an Afterthought

b2ap3_thumbnail_it_that_works_for_you_400.jpgHow involved in your operations is your IT department? Does your SMB even have an IT department? Many organizations tend to consider IT an afterthought because they don’t believe themselves to be targets for hackers, or don’t anticipate costly technology issues. However, these business owners underestimate the power of complete transparency between an organization and IT.

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Your Legacy Technology Could Be Holding You Back

b2ap3_thumbnail_let_down_by_old_tech_400.jpgWhen was the last time you provided your business with improved technology that offers a great return on investment? If your business is using software and hardware that hasn’t been updated in several years, the same technology that’s necessary for your operations could be holding you back from achieving optimal efficiency.

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Macro Systems
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