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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

What’s a User to Do When Their Device’s Manufacturer Goes Under?

What’s a User to Do When Their Device’s Manufacturer Goes Under?

Business is a fickle thing, as acquisitions can be the end of both major and minor vendors. This can also lead to the untimely demise of some of your partnerships with these companies. Take, for example, a recent acquisition by Fitbit, which acquired a former Kickstarter project Pebble, showing the world that these types of acquisitions can be major problems for consumers.

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The 80/20 Rule is a Time-Tested Way to Protect Your Network

The 80/20 Rule is a Time-Tested Way to Protect Your Network

IT security is a major pain point for all businesses in all industries. Is your organization doing a good enough job at keeping your data safe? The reality of the situation is that the majority of threats make it through the tiniest of vulnerabilities, even those that seem to be benign. By understanding a concept called the 80/20 rule, you might be able to better address your business’s network security weaknesses.

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MSPs Face Many of the Same Problems Your Business Faces

MSPs Face Many of the Same Problems Your Business Faces

The average business relies on several technology solutions that make maintaining a network infrastructure more challenging. Eventually, it gets to the point where technology becomes difficult to maintain without the help of an on-site IT department. Unfortunately, small businesses often have trouble supporting their infrastructures, as they don’t have the funds to hire and maintain an internal IT department. What’s the best way for a smaller organization to keep their technology in working order?

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Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

When your business experiences an IT outage, what’s the first thing that comes to mind? A typical response (after expressing frustration) is, “How long until operations resume?” An answer to this question isn’t always obvious, which leads to another question, “Why did my system go down in the first place?” Being able to quickly and accurately ascertain what’s behind an IT outage is a responsibility that every business should have handled, yet implementing such a procedure is often overlooked until it’s too late.

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Situations Can Quickly Deteriorate When Employees Attempt to Resolve IT Issues

Situations Can Quickly Deteriorate When Employees Attempt to Resolve IT Issues

In a world where businesses either pride themselves on their security solutions, or have woefully unsecured networks, you need to understand that one of the most common threats to sensitive corporate data comes from within your organization. User error is the leading cause of data loss and security-related problems, although, it’s important to remember that they often have good intentions that may result in an unfortunate outcome.

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When Relocating to a New Office, Make Sure Your Technology is Up for the Move

b2ap3_thumbnail_office_relocation_400.jpgMoving your office is a difficult task. Moving furniture, personal objects, and technology can be a hassle that you don’t even want to think about. There’s nothing easy about moving your office’s technology to a new location, and we’re not going to let you do it alone!

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In Business, It’s Dangerous to Go It Alone

b2ap3_thumbnail_business_partners_help_you_achieve_400.jpgSeasoned business owners understand the value of working with professionally-trained teams. Due to the complexities and time constraints of running a business, there’s no way that one person can do everything, much less doing everything well. Therefore, it’s ideal to have a professional team dedicated to every aspect of your business, especially when it comes to IT.

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Grow Your Business the Smart Way with VoIP

b2ap3_thumbnail_voice_over_ip_400.jpgIn a world where brief emails and instant messages inundate our day-to-day lives, there’s something to be said about taking the time to pick up the phone and talk to your customers. As your business grows and your client base expands, this can become increasingly expensive. VoIP is the perfect communications solution for your growing business.

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IT Designed For the Busy Business Owner

b2ap3_thumbnail_it_for_busy_business_400.jpgIf you’re the owner of a successful and fast-growing business, you know what it’s like to have your time spread thin. With all of your responsibilities pulling you every which way, thinking about your company’s IT network tends to get pushed to the bottom of your list. We feel like you shouldn’t have to divert energy from money making ventures to worry about your IT.

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An IT Christmas Carol

b2ap3_thumbnail_an_it_christmas_carol_400.jpgA technology-based parody of the classic Christmas story, “A Christmas Carol,” by Charles Dickens.

Once upon a time, in a land not much different from this one, there lived a business owner. His name was Scrooge. He wasn’t an unlikable fellow; jolly and cheerful at any glance, his smile could light up the darkness in anyone’s life. Yet, when the winter months arrived, and a chilled wind blew across the land, so too did a fell gust freeze his heart. It was time to figure out why his systems were hacked (again), and he knew it would be an expensive endeavor. How he hated managing his IT.

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3 Businesses That Manage Other Businesses on Your Behalf

b2ap3_thumbnail_business_to_business_management_400.jpgWe offer a handy IT service called vendor management. This is where we resolve technology issues on behalf of your business by coordinating with vendors to provide a fix, even if it lies outside the realms of our expertise. You may not realize it, but you actually use vendor management services for other everyday aspects of your life.

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One Failed Restaurant Shows Us Why it’s Vital to Be Listed Correctly on Google Places

b2ap3_thumbnail_google_places_400.jpgWhen a dining establishment goes out of business, it usually doesn’t make the news. After all, running a restaurant is a risky endeavor. However, for one Washington D.C. eatery, it’s blaming its failure a Google Places mishap, which makes you think twice about how important it is for your business to have its online information properly displayed.

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As the Facebook Empire Grows, the Acquisitions Keep Coming

b2ap3_thumbnail_facebook_is_buying_400.jpgIt's no secret that Facebook is one of the most visited sites on the Internet. In fact, according to the Alexa rankings, which measure website traffic, facebook.com is ranked second after only Google.com. With this much exposure, and the emanated revenue that comes from this kind of traffic, it has become important for the world's largest and most successful social network to scout out and eliminate possible competitors, many times before those companies even consider themselves potential competitors.

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Not So Fast: Time Warner Declines 21st Century Fox’s Takeover Bid

b2ap3_thumbnail_not_so_fast_400.jpgWe recently covered net neutrality and all of the threats that could compromise our right to indiscriminate Internet service, but a new development concerning 21st Century Fox and Time Warner might be one of the most scary situations yet. In a $80 billion bid, 21st Century Fox attempted a takeover of the media supergiant.

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Study Shows that an Open Office Can Hinder Productivity

b2ap3_thumbnail_open_office_400.jpgThe open office is convenient for a number of reasons. It is far more space-efficient, and it makes collaboration easier among coworkers. However, did you know that the open office can make people worse at their jobs? In 2002, a study in the journal Environment and Behavior tracked employees as they were moved from a private office to the open office, and the results were less than desirable.

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Does an Unlimited PTO Policy Sound Too Good to Be True?

b2ap3_thumbnail_unlimited_vacation_time_400.jpgPaid time off is somewhat of an anomaly to the business owner. They don’t want to provide too little and destroy morale, yet they don’t want to lose capital by providing too much to their employees. It might seem strange to suggest unlimited paid time off, but according to some business owners, it might be a quality solution to this dilemma, with enough care put into its integration.

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The Internet of Things Now Includes the Rainforest

b2ap3_thumbnail_this_is_big_data_400.jpgBig data is changing the way that the world works. Businesses are looking at big data to discover new trends in various industries. Additionally, big data is being applied to maintain the health of both humans and the environment, including the endangered rainforests.

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3 Signs Your Business is On Its Last Leg

b2ap3_thumbnail_start_up_problems_400.jpgWhen you first considered starting your own business, you thought nothing could possibly go wrong. You had so much hope for the future. But, things are a lot more complicated than that. You start to think the worst - your business is failing, and you don’t know what to do about it. When times get hard, do you throw in the towel, or persevere?

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Your Legacy Technology Could Be Holding You Back

b2ap3_thumbnail_let_down_by_old_tech_400.jpgWhen was the last time you provided your business with improved technology that offers a great return on investment? If your business is using software and hardware that hasn’t been updated in several years, the same technology that’s necessary for your operations could be holding you back from achieving optimal efficiency.

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How Your Business Can Benefit from Unified Communications Solutions

b2ap3_thumbnail_unified_communications_for_you_400.jpgIn business, the importance of using a unified communications system cannot be understated. Without this necessary common ground within your office, you’ll potentially run into complications when it comes to communicating with your employees. It doesn’t matter if you have ten or even a hundred employees; you should consider setting up a unified communications solution for your business, and quickly.

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Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030