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Why VoIP is a Recommended Choice for Businesses

Why VoIP is a Recommended Choice for Businesses

If you’re running your organization without considering communication, you’re crippling it. One of the ways that you can upgrade communications is by capitalizing on a modern phone system that utilizes the cloud. You may be surprised by how well a cloud-hosted VoIP solution works for your organization, especially if you haven’t thrown out the traditional telephone handset yet.

A Voice over Internet Protocol (VoIP) solution gives your business unprecedented flexibility and functionality. Below we'll review some of the best ways that your business can leverage VoIP for its benefit.

Freedom
The corded desk phone is a significant limiting factor for your organization. Since you’re usually tied to the desk while you’re using a traditional telephone system, it can be liberating to use a VoIP application on any connected device that you want. It doesn't matter if it’s a desktop computer, a laptop, or a smartphone, you’ll be able to stay connected to your workplace number and contacts with a cloud-based VoIP solution. As long as your device is connected to some sort of network, you can utilize VoIP anywhere and anyhow you need.

Flexibility
Most of the time a business will go into their venture with an idea about how they want their infrastructure to be set up. The same can be said for implementing a telephone system, as wires and terminals need to be placed in the office. Thus, it can be difficult to alter a physical infrastructure without it becoming a major pain. A cloud-based VoIP system permits your company to make changes to your phone system without making dramatic changes to your infrastructure. You can add new numbers or users to your infrastructure without running new cables or knocking down walls. As long as your Internet connection and network infrastructure can support the increased bandwidth, you should be fine. We recommend consulting with your IT provider to make sure your network is ready for VoIP.

Functionality
A traditional telephone system is usually subject to the all the bells and whistles that your provider wants to offer you. This means that in order to take advantage of a phone system, you may have to pay for services that are bundled with it. You might require the ability to make a phone call, but you certainly don’t need the 300 channels of cable television that are bundled with it. A VoIP solution lets you bypass this by customizing the solution to make your ideal telephone system. You can leverage traditional features like conference calling and voicemail alongside optional buy-ins like instant messaging, video chat, and more. You only pay for what you need. Additionally, many hosted VoIP solutions provide you more features for less money than traditional PBX phone systems.

Does your organization need hosted VoIP? To find out, reach out to Macro Systems at 703-359-9211.

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Monday, November 19, 2018

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