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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Tip of the Week: How To Troubleshoot a Faulty Internet Connection

Tip of the Week: How To Troubleshoot a Faulty Internet Connection

An Internet connection is one of the most crucial parts of running a modern business. However, this type of reliance can be crippling in the event that the Internet goes down. What can you do to make sure that downtime is limited to a minimum?

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3 Reasons Why Businesses are Flocking to VoIP Phone Systems

3 Reasons Why Businesses are Flocking to VoIP Phone Systems

Telephone solutions have long been a part of the business environment, but it’s not always a simple process to implement, as no two organizations are the same. How many users do you have? How many telephone units do you need? How many wires will you need to run through your office? These questions, and more, make it much more appealing to consider a digital voice telephony system for your business’s needs.

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Expiration Dates are for Technology Too

Expiration Dates are for Technology Too

Everyone knows that everything in the break room fridge needs to be replaced after a certain amount of time, but that’s not all that’s at your business that needs regular updates. The solutions you use every day will also need maintenance, for quite a few reasons.

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Tip of the Week: 2 Easy Ways You Can Minimize Network Security Issues

Tip of the Week: 2 Easy Ways You Can Minimize Network Security Issues

Security issues can have any number of causes, meaning that every business needs to have a comprehensive security solution. This doesn’t mean, however, that there aren’t additional, small measures to implement that can give your organization’s security an added boost. Here, we’ll talk about two: keeping your software patched, and identifying social engineering attempts.

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Hackers Beware: IBM Unleashes Supercomputer Watson to Tackle Cybercrime

Hackers Beware: IBM Unleashes Supercomputer Watson to Tackle Cybercrime

Sherlock Holmes is one of the most famous detectives in fiction, but without his dear Dr. Watson, he would have been stumped on occasion. There’s a good reason why IBM named its super-intelligent computer, Watson, after the famous character. True to its namesake, Watson is now being used to safeguard 40 organizations from cyber security threats.

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This World Backup Day, Don’t Get Caught Without a Plan

This World Backup Day, Don’t Get Caught Without a Plan

Having access to your company’s data is absolutely crucial to your success. After all, in today’s day and age, it is an extraordinarily important aspect of your business’ sustainability. Everything you do is influenced in some way by the data you have generated and/or collected--so what would you do if it was suddenly gone?

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Tip of the Week: How Using an Inconspicuous SSID for Your Wi-Fi Deters Hackers

Tip of the Week: How Using an Inconspicuous SSID for Your Wi-Fi Deters Hackers

When you turn on your device’s Wi-Fi capabilities, do you ever take the time to look at some of the names of your neighbors’ connections? You’ll see some rather boring names as well; some might just use the name of their organization or the family’s name, or even just the default SSID used by the router. The fact of the matter is that a wireless network name that’s easy to gloss over is a best practice for network security.

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Cops Lock Up Criminals, Ransomware Locks Up Cops

Cops Lock Up Criminals, Ransomware Locks Up Cops

Society relies on law enforcement to enforce laws in a fair and just manner, but even the police have their work cut out for them when they are targeted by a cyberattack. A recent incident in Cockrell, Texas shows that not even the police are immune to the threats of ransomware--particularly the emerging brand of ransomware, Osiris.

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What You Should Be Mindful of Before Hosting Your Software in the Cloud

What You Should Be Mindful of Before Hosting Your Software in the Cloud

Businesses have focused on efficient utility software deployment for the better part of 30 years. Today, developers are increasingly offering software titles “as-a-service”, which gives users access to these powerful tools, via the cloud, for a consistent monthly payment. Distributing solutions through cloud technologies, be they a private cloud server or a reputable public cloud provider’s platform, can give your business considerable benefits.

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Tip of the Week: Find Your Lost Smartphone With Ease

Tip of the Week: Find Your Lost Smartphone With Ease

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a reliable solution specifically for locating a lost device.

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Did My Samsung Device Just Wink? Is it Spying on Me?

Did My Samsung Device Just Wink? Is it Spying on Me?

Occasionally, some Samsung smartphone users might see something strange appear at the top of their device’s screen--an eyeball. It will show up for a brief second and then disappear. What gives Samsung? Are you spying on me? For this blog, we’ll get to the bottom of this, as well as go over the symptoms of a device that is compromised.

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How a Haphazard Approach to IT Only Creates More Problems

How a Haphazard Approach to IT Only Creates More Problems

We have been very fortunate to assist many organizations, and this experience has given us a certain perspective of how many businesses approach their technology maintenance. We often work with new businesses to audit the performance of their IT. We’ve found that small businesses tend to have more issues and are susceptible to bigger vulnerabilities. These aren’t networks that go ignored either--many of them currently pay for an “expert” to support them.

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Tip of the Week: Don’t Leave Your Chrome Extensions Behind When You Go Incognito

Tip of the Week: Don’t Leave Your Chrome Extensions Behind When You Go Incognito

With Google Chrome’s Incognito mode, you can privately browse the web, but you may have noticed that Incognito mode also disables your extensions by default. This isn’t a big deal, but it can be an annoyance that you’d prefer not to deal with. Thankfully, there’s a good way to make sure that specific extensions stay enabled, even in Incognito mode.

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4 Money-Saving Measures Any Business Owner Can Implement

4 Money-Saving Measures Any Business Owner Can Implement

Unless you’re at the helm of a Fortune 500 company, it’s likely that you’re always on the lookout for new ways to save money by tweaking your company’s operations. When you’re in money-saving mode, you understand that even a small change can rack up a lot in savings. To help you in your quest to save money, consider implementing these four practices.

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Make Sure Your Business Isn’t in the Headlines for the Next Big Cyber Attack

Make Sure Your Business Isn’t in the Headlines for the Next Big Cyber Attack

Based on the headlines you see today, it’s no question that cybersecurity is something that every business owner should be concerned about. As attacks become bigger and more frequent, all decision makers must ask the question: who needs to step up and ensure my IT resources are secure?

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Tip of the Week: 2 Ways to Ensure Privacy When Using a Public PC

Tip of the Week: 2 Ways to Ensure Privacy When Using a Public PC

Before we dive into this week’s tip, it has to be said: if you have a choice, you should probably avoid using a public computer. As a rule, these machines feature minimal security precautions, along with maximum risk to any data accessed by the PC. Although, if a situation ever arises in which you have no choice but to use a public computer, be sure to follow these security best practices.

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Self-Driving Cars: Would You Hand the Wheel Over to a Computer?

Self-Driving Cars: Would You Hand the Wheel Over to a Computer?

Are you ready to share the road with self-driving cars? According to a recent survey by the University of Michigan, 37.2 percent of drivers are “very concerned” about riding in a self-driving car, while 66.6 percent are “very or moderately concerned.” Simply put, the public isn’t quite ready for self-driving cars. Although, the gradual adoption of vehicles equipped with assisted-driving technology is already happening.

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The Cost of Adequate Cybersecurity is Way Less Than the Cost of a Data Breach

The Cost of Adequate Cybersecurity is Way Less Than the Cost of a Data Breach

It’s the nature of every problem relating to business to include consequences that extend far beyond the timeframe of the issue’s initial impact. This is especially true for data breaches; an all-too-common problem that hurts organizations in many more ways than one.

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Tip of the Week: Prevent Random Restarts in Windows 10 By Setting Up an Active Hours Schedule

Tip of the Week: Prevent Random Restarts in Windows 10 By Setting Up an Active Hours Schedule

Let’s say that you get to work in the morning and you’re ready to be productive, only to be greeted by a notification that your device automatically installed Windows 10 updates and has restarted itself? Windows 10 has achieved a reputation for such occurrences, and we’re concerned about that you could lose progress made on projects due to an unexpected restart. Thankfully, you can take measures to keep this from happening.

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Who You Sit Next to Makes You More or Less Productive, Study Finds

Who You Sit Next to Makes You More or Less Productive, Study Finds

It turns out that the old adage “iron sharpens iron” is true and it applies to the modern workplace. This, according to a new study by Harvard Business Review, which found that the productivity of a worker can be enhanced by an average of ten percent simply by having them be in close proximity to someone who’s more productive than they are.

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