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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Technology Allows for Better Communication and Collaboration in Our Modern Era

Technology Allows for Better Communication and Collaboration in Our Modern Era

Is anything more imperative to the success of your organization than strong communication? If you’re not prepared to communicate, it becomes hard to collaborate and make strides on critical projects. Fortunately, like many topics in business, technology permits for more effective communication and collaboration than ever before.

Voice over Internet Protocol (VoIP)
Gone are the days when you would be restricted to your desk using a corded phone. In our modern era, voice chat applications can be downloaded and installed on mobile devices, desktops, or laptops so that users can make or receive calls to their work number on their own personal devices. From a communication point of view, you just can’t beat Voice over Internet Protocol, as it permits you to cut out your old phone lines and replace them with services that run on your Internet connection. Since VoIP apps work on mobile devices, communication can happen either in-house or on the go, rendering it a critical communication tool.

Instant Messaging (IM)
What about moments where you need an instant answer on something important, it can’t wait for an email but it’s not worth making a phone call over? Instant messaging is valuable for this purpose; it permits your users to communicate in mere seconds without feeling like they are distracting anyone or pulling them away from something important. Instant messaging applications can be utilized on just about any mobile device, making them valuable tools to stay in communication during collaborative projects.

Shared Cloud Applications
If you’re using cloud storage, you can collaborate on projects with little difficulty. This is thanks to cloud-based productivity suites like Google Drive and Microsoft OneDrive. For example: you can work on documents in real time, and they are updated for every other user that is working on it. This helps you edit documents, update spreadsheets, and work on presentations with everyone else who needs to be involved. Additionally, information, data, and applications can be accessed on any connected device, allowing for even more flexibility and connectivity than before.

Unified communications and cloud software solutions are solid ways to ensure your employees are always connected in a variety of ways, all of which allow them to easily communicate with each other whenever it’s needed. To learn more about unified communications, reach out to Macro Systems at 703-359-9211.

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Fairfax, Virginia 22030