Whether you refer to them as customers or clients, the people who act as patrons to your business are essential to its success and survival; you need to keep them as happy as possible. While there are many aspects of maintaining a high level of customer service, we wanted to take a bit of time to examine how deploying the right technology can assist your business in doing just that.
Macro Systems Blog
We’ve all probably had the storage on our computer fill up a little too quickly for our liking. While you could delete or store unused files in the cloud, there is another method that you can use to quickly free up a little extra space that you might not have realized is there. If you can delete temporary files, you might find that you suddenly have a lot more storage space on your computer.
Out of all the email messages you get throughout the workday, how many of them are spam messages or malicious emails from hackers? You don’t need us to tell you that spam and phishing emails are a serious problem, but sometimes they can be hard to identify, especially to the untrained or uninformed eye. Listed below are some of the telltale signs of spam and phishing emails, as well as how you should react to them.
Another ransomware threat is here, this time targeting unpatched and end-of-life products in SonicWall’s Secure Mobile Access (SMA) 100 series and Secure Remote Access (SRA) products. To make things worse, the threat is currently being used, so businesses utilizing these devices must take action now to limit how much damage this ransomware can do.
The process of implementing new technology for your business can be a grueling, irritating, and confusing process. This is especially the case when you implement a new technology solution only to find that it was absolutely not worth the effort. Listed below are some of the reasons why your IT project deployment might not go according to plan, as well as how you can make sure this does not happen for your business.
We’ve all been in situations where we just need our smartphone battery to last just a little bit longer. Alas, due to the nature of smartphone batteries, they will ultimately degrade over time, no matter how many precautions we take during our day-to-day happenings. To help you get the most juice out of your smartphone’s battery, we have compiled some tips that might help ease the pain of a slowly dying battery.
While the right IT solutions can be a significant advantage to your business and its processes, this will only be the case if your team members are trained to use them properly. Listed below are some of the training that you need to prioritize in order to ensure your team is ready to utilize your technology the way it should be utilized.
If you’re familiar with the combination
Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start, you probably grew up in the 80s. This is because this combination of buttons is the infamous Konami Code, a cheat code that video games (and others, including some websites and software) have continued to reference since it first appeared in 1986.
Listed below the Konami Code’s origins, as well as the various ways it has been used since.
Every business is constantly looking for a way to enhance productivity, but it’s not always easy to find strategies that lead to higher yields and more profitability. Even the most sound strategy may take time to get going, and sometimes what seems to be a well-laid plan doesn’t come together. This month, we thought we would provide four tips on how to boost organizational productivity without many headaches.
Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the type of value from your technology that you’d expect of it, you need to approach it by making good decisions. Listed below are a few ways bad decisions to make in this regard; hopefully this will help your business avoid undesirable situations.
We live in an era of upgrades. For example, how often do you upgrade your smartphone? Do you give the same care and attention to your business’ technology? Oftentimes users ignore the signs that it is time for an upgrade even when they are crystal clear, just saying to themselves, “I’ll get by just fine.”’ This is not the correct mentality. You need to be able to recognize when older devices are holding you back and take steps toward replacing them with better, more powerful ones.
With productivity being a massively critical metric for every business, situations like the ongoing COVID-19 pandemic create a lot of fear and uncertainty, especially with businesses having to find new ways to go about doing things so that they can keep revenue coming in. Below is a look into how businesses have made it this far and how each element of a business has had to react to the ongoing crisis.
Ransomware is such a colossal threat that all businesses should be aware of the latest news and findings regarding how it spreads and how it can be prevented. According to a recent report, the latest modes of transporting ransomware have been revealed. What can your business do to keep ransomware off of its network? Let’s find out.
Many organizations have been in business for so long that they still utilize legacy applications for specific purposes within their computing infrastructure. There simply might not be a better option at the time, so they continue to rely on software that is, to be blunt, showing its age, including the server software that runs their business. Virtual machines offer these businesses the opportunity to still leverage these applications without the inherent risk that comes from using unsupported software.
Security can be rough for small businesses to optimize, but that does not make it any less imperative. One such way that security can work against you is actually your employees’ predispositions toward it; the cognitive biases that your employees have regarding security can put your business at risk, even if that is the last thing on their minds.
It is a well-known and unfortunate fact that technology does not last forever, and in today’s era of upgrades, no time has this been more true than in the modern day. Thus, it makes sense for businesses to have a plan in place for when it does come time to replace older devices. This, naturally, involves the proper disposal of connected devices, a practice that could very easily be done in a way that is both destructive to the environment and devastating for data privacy if done improperly. We’re here to make sure this doesn’t happen.
After the past few years, the hybrid workplace has risen in its perceived value, the advantages of allowing employees flexibility in where they work from becoming very clear. However, while the hybrid workplace is much closer to a reality than ever before, there are a few hurdles that must be cleared first.
Voice over Internet Protocol, or VoIP, is the new wave in terms of telecommunication, and while some small businesses have hopped on board and implemented this new technology, others are still reluctant to do so. Well, we are here to tell you that the cost savings are, in fact, real. You have no reason not to replace your existing communication infrastructure with a hosted VoIP solution.
Have you ever wondered what would happen if we reduced the number of hours in the work week or shaved off an hour here or there during the workday? The discussion of a limited or reduced work week is a common topic in productivity circles, but a new study performed by Iceland has created even more buzz with its astounding results.