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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

I Ain’t Afraid of No Lost Cell Phone

b2ap3_thumbnail_drac400.jpgWhat is the scariest situation you can imagine? Being chased by a werewolf? How about being boiled alive in a witches brew? Or what about succumbing to a zombie hoard? For people that are nomophobic, these monster-filled situations would be preferred compared to their greatest fear; being without their cell phone!

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Windows 8.1 Looks to Address User Issues

b2ap3_thumbnail_8point1-400.jpgOn October 17, Microsoft publicly released the Windows 8.1 update. It is the first major update for Windows 8 and Windows RT. The Windows 8.1 update was designed to confront some of the usability issues that Windows 8 PC users have encountered since the release of the OS last year.

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Be Wary of Free Wi-Fi

b2ap3_thumbnail_securephone400.jpgWhen browsing the Internet on your smartphone, you know how to be on the lookout for scams that will disable your device with viruses; but did you know that you also need to be careful which Internet connection you use? By connecting to the wrong Wi-Fi signal, you could be falling for a scam.

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By the Numbers: A Look at The Cost of Downtime

b2ap3_thumbnail_bleh400.jpgIf your business has never experienced a major computer problem, then it's easy to underestimate just how damaging downtime can be. This conclusion can be drawn from a recent survey of small business owners, where 65% estimated they would only lose $500 if their company's network went down for a day. In reality, downtime is much more costly than $500.

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Bulletproof Your Customer Service Policy

b2ap3_thumbnail_success400.jpgThe way you treat customers, handle their feedback, and serve their needs can be the most powerful selling point of your business. Customer satisfaction comes down to the way customers feel after they've made a purchase. Your customer service policy can either make or break your business. Here's how to bulletproof your customer service policy.

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Today’s Network Security is about Controlling Information

b2ap3_thumbnail_netseccloud400.jpgThe modern IT landscape is dramatically changing from a model where an IT department controls everything to companies outsourcing their IT services. This paradigm shift challenges older ideas about traditional network security equating ownership and control with strong security. Does your business view IT outsourcing as a security help or a hindrance?

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YouTube Makes an Effort to Be a Nicer Place

b2ap3_thumbnail_comments400.jpgPerouse the YouTube comments on any popular video and it will appear like a teenybopper is texting a neo nazi. The level of stupidity seen in the comments of YouTube is the ultimate proof of human idiocy. Finally, after years of putting up with people's hate and ignorance, YouTube is cracking down on comments!

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How Restarting Your Computer Magically Fixes Everything

b2ap3_thumbnail_restart400.jpgWhen experiencing a computer problem, what is the first thing you do to troubleshoot it? If you are an experienced PC user, then you will try turning your machine on and off again. Your computer's restart button can feel like a magic wand that takes care of any issue, but do you know how this fix-it wizardry works?

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4 Ways Increased Tablet Sales Are Changing Business

b2ap3_thumbnail_tab400.jpgAccording to a new study from the International Data Corporation, tablets are expected to outsell PCs for the first time in the fourth quarter of 2014. While mobile device sales have been trending this way for years, this is the first time the mighty PC will be dethroned by a gadget. What does this mean for your business?

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4 Reasons Why Webinars Are the Bee’s Knees

b2ap3_thumbnail_webinar400.jpgChances are, you've sat through some really exciting and useful webinars. But, there's probably more of a chance that you've sat through some pretty dull ones as well. Have you ever considered hosting your own?

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Social Media as a Business Communications Tool

b2ap3_thumbnail_ftygwg400.jpgIn its infancy, social media was adopted by teenagers and used to share personal opinions. Many businesses took their sweet time adopting social media as part of their marketing strategy, supposing it to be a fad. Now that social media has grown up, almost every business has a social media presence, yet many companies still ban its use in the workplace.

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4 Ways Hackers Can Disrupt Your Life

b2ap3_thumbnail_cybercrime400.jpgIf a hacker manages to get their grubby hands on your computer, you're going to have a bad time. Of course, how bad of a time you have depends on your hacker's intentions. There are several things hackers can do to harm you, here are four of the most common ways hackers can disrupt your life.

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It’s Time to Retire Windows XP

b2ap3_thumbnail_xp400.jpgIf you haven't yet upgraded from Windows XP, then you (and 500 million users) must have strong reasons for hanging onto a twelve year old product. Unfortunately, everybody's strong reasons won't hold water come April 8th, 2014 when Microsoft stops supporting XP with new security patches.

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5 Easy Steps to Increase Productivity

b2ap3_thumbnail_list400.jpgWouldn't you like to be more productive at work? For most of us, increased productivity means making more money, spending more time on what matters most (family, friends, etc.), and simply just feeling better. Many of us seek to increase productivity with elaborate and complicated methods. Here are five ways to increase your productivity, starting today.

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The Stinky Side of Fingerprint Technology

b2ap3_thumbnail_hahafp400.jpgWith all the advancements in security technology, it's only a matter of time before clunky passwords are replaced with a more secure and more convenient solution. Unlocking your technology with a fingerprint reader is an easy and fun alternative that's being integrated with some of the latest devices; but how safe are fingerprint readers?

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5 BYOD Risks for Your Business

b2ap3_thumbnail_bringit400.jpgIn our last blog article, we introduced the IT trend of employees bringing in their personal devices to work (BYOD). We looked at 5 ways BYOD can help your business, but BYOD is not without risks. In part 2, we will cover five risks BYOD brings to your company's network and what you can to do manage them.

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5 BYOD Benefits for Your Business

b2ap3_thumbnail_fingerfone400.jpgThe latest trend in business technology is employees bringing in their personal devices to work. This trend is commonly referred to as BYOD (Bring Your Own Device), and it's presenting businesses with both new opportunities and challenges. We will breakdown BYOD into 2 parts: benefits and risks. In part 1, we will look at five benefits of BYOD.

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How iPhone 5s and 5c Can Increase Your Productivity

b2ap3_thumbnail_iphone400.jpgLast week Apple Inc. announced the newest developments in the iPhone product line. The company has decided to release two new products, the iPhone 5s and iPhone 5c. These two new models come with the potential to aid you in business by simplifying your daily tasks, providing you with powerful organization tools, and increasing your productivity at work.

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Why you Need to Take the Trojan:Win32/Crilock.A Virus Seriously

b2ap3_thumbnail_virus1-400.jpgTrojan:Win32/Crilock.A is a new Internet virus that will cripple your computers. This severe virus is what's known as ransomware because it will hold your PC hostage and steal your data. It first made an appearance on September 10th, 2013, and it's keeping the cyber security world busy. Here's everything you need to know about Trojan:Win32/Crilock.A.

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3 Free Tools You can Use to Optimize Your PC

b2ap3_thumbnail_update400.jpgWith computers that have seen a lot of use, one of the biggest reasons a machine underperforms is because the hard drive is full of old files and programs. Instead of manually sifting through every file and deleting something you are unsure about, you can automate the process with the help of these three free apps!

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Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030