Have you ever tried describing a PC issue on the phone to tech support, and you get nowhere because you’re having such a difficult time describing the problem? To be sure, this is a frustrating experience. By taking a screenshot, you can send an image of the exact problem you’re experiencing, which will really help clear things up.
Taking a screenshot is as easy as using the right keystrokes. Here’s how you do it.
We all like to think that our businesses are the most influential in our chosen field. However, the true scope of how true this is, lies not only in your expertise, but also with your clients. If they aren’t satisfied, you can be sure that this fact will reflect itself in your sales figures.
Running a business isn’t easy, and it’s only made more difficult by the incredible amount of responsibility thrown at you on a daily basis. One of the most difficult parts of running a business is managing the technology, as well as all of its bells and whistles. Here are five of the most difficult challenges that a business faces when trying to optimize their IT infrastructure.
How involved in your operations is your IT department? Does your SMB even have an IT department? Many organizations tend to consider IT an afterthought because they don’t believe themselves to be targets for hackers, or don’t anticipate costly technology issues. However, these business owners underestimate the power of complete transparency between an organization and IT.
Virtualization services are nothing new in the technology industry, but the way we take advantage of it is always evolving. You’ve heard of server virtualization, where you separate the software operating the server from the hardware itself; but have you heard of desktop virtualization, and the vast benefits it can provide for your business?
By now, most businesses have implemented a cloud solution or at the very least took a long, hard look at one. Some businesses might not even realize some of their data is in the cloud. For the small or medium-sized business the benefits are too numerous to ignore. Not only can the cloud cut your capital technology costs, but increasing mobility can provide anywhere access to crucial IT systems. It provides a ubiquitous data delivery system to improve organizational mobility. With its proverbial laundry list of benefits, including cost reduction, have you taken a close enough look at the cloud for your business?
Microsoft’s latest PC operating system arrived with fanfare yesterday, and has received overwhelmingly positive reviews so far, but is it ready for your business? Let’s take it for a spin and find out.
The modern office only resembles the office of the past. Sure there are still desks and chairs and cork boards hanging on the walls. There are still printers, copiers, and maybe even a fax machine (although many times nowadays all of those tasks are handled by the same machine). The differences, though often understated, are prevalent; with advancements in technology being the most noteworthy change. The most evident of which, is the widespread use of employee-owned mobile devices.
Computers can feel one dimensional, requiring the user to read and type. Humans don’t naturally interact like this. We communicate best with our voices and our ears. One day, our PCs will have artificial intelligence and we will be able to communicate with them as if we were talking to a person. Until this technology becomes mainstream, these two audio features will have to make do.
How often does autocorrect breathe down your neck when you type out emails or documentation? We might have it now, but before autocorrect was introduced, every little mistake had to be resolved manually, without the help of technology. So, we salute you, autocorrect; saving us from the grammar police since the early 90s.
In this day and age, a password isn’t enough to keep your accounts secure from attempted hacks. Passwords can be cracked as easily as anything. A lot of businesses have moved to two-factor authentication in order to preserve their data. There are several ways of using this for your business, but a new startup called BioCatch is developing an authentication procedure which looks at your mouse activity.
There are a lot of ways to boost your productivity in the workplace, but sometimes it can be as simple as not working. According to a study by Julia Gifford of Draugiem Group, it’s not about what workers do to get ahead of the curve, but what they don’t do that sets them apart from others around them.
As technology grows more advanced, humans turn to robots to replace certain monotonous jobs. The goal here is to create a society where people are free to spend more time enjoying life. However, technology is prone to both technical problems and user error, which can lead to disastrous consequences.
When it comes to your business' backup, you have a ton of options, but how much thought have you honestly put into it? It’s naturally one of the most imperative parts of your entire IT infrastructure, so you want to pay particularly close attention to how you are storing and receiving your data in the event of a disaster.
Remote technology is constantly changing the face of all industries thanks to the versatility and efficiency it provides for its users. Did you know that even doctors are starting to take advantage of it to administer consultation care for their patients in never before seen ways?
Entertainment has grown so synonymous with smartphones and technology that it’s almost impossible to think about these innovations without considering their entertainment value. Virtual reality augmentation, while slightly different, is an emerging technology that brings elements of virtual space to the lives of everyday users. So, how does virtual reality work, and can it be used for more than just entertainment purposes?
If you use Google Chrome as your browser of choice, you know that Chrome’s extensions provide a certain level of versatility. Basically, they’re add-ons to your browser, which can perform a number of functions. They’re mostly used for enriching your browsing experience or adding new features to your browser that might not be available on other platforms. Here are four useful browser extensions to help you get the most out of Chrome.
With Windows 10 to be launched on July 29th, all thoughts are drifting toward the inevitable upgrade to Microsoft’s brand-new operating system. However, we’d like to take a moment to travel back in time to last spring, when Windows XP expired. Remember how we warned that your business would need to shell out big bucks for custom support if you want to keep running Windows XP? It turns out that there are some who just can’t let go of the expired OS; including the US Navy.
People use and reuse old passwords time and again, and then they get two-factor authentication to augment their fifteen-character passwords. Wouldn’t it be great if your computer could recognize you just by how well you recognize others?
