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IT Support Business Models by Macro Systems

Explore IT support business models offered by Macro Systems to improve efficiency, reduce downtime, and scale your operations. Learn more today.

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses

Tip of the Week: Simple Ways to Help Your Employees Know More About IT


Tip of the Week: Simple Ways to Help Your Employees Know More About IT

How much of managing your IT resources are your employees responsible for? SMBs will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.

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A Tough Choice: Samsung Galaxy vs Google Pixel

A Tough Choice: Samsung Galaxy vs Google Pixel

Fans of Google’s Android OS have some tough choices to make when selecting a smartphone, seeing as the software runs on so many devices of varying quality and price points. For the purposes of this review, we will take a look at and compare two current flagship devices: Google’s Pixel and Samsung’s Galaxy s7.

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You’ve Got Better Things to Do Than Manage Technology Vendors

You’ve Got Better Things to Do Than Manage Technology Vendors

As the business owner, are you the only person in your office who manages your company’s vendor relationships? Chances are that this is a huge responsibility, and one that consumes a significant portion of your time. While communicating with vendors is important for resolving issues or learning more about the service offered, it’s still a pain that you shouldn’t have to deal with.

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Tip of the Week: Protecting Against Identity Theft in the Workplace is as Easy as Following These Tips

Tip of the Week: Protecting Against Identity Theft in the Workplace is as Easy as Following These Tips

On average, how many people do you think are affected by identity theft? According to the United States Bureau of Justice, about five percent of its population; about 11.7 million people, are victims of identity theft. Their methods might vary, but the one thing that all victims have in common is that they hold information that presents value to hackers. Among these victims could be a few that hit close to home: your employees.

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Looking to Backup Your Data? Here are Your Options

Looking to Backup Your Data? Here are Your Options

Every business owner needs to have a plan in place to backup their company’s data. Ignoring this basic task can lead to some pretty grim consequences, like a data-loss causing disaster. Fortunately, when it comes to backing up your data, you’ve got options.

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What is HTTPS Encryption and Why is it Important for Your Business?

What is HTTPS Encryption and Why is it Important for Your Business?

Encryption has become a very important part of maintaining an acceptable standard of security while browsing the web and storing data. Large enterprises and organizations have been using encryption for a long time, and even the average consumer uses encryption each and every time an online purchase is made. Did you know that the protection afforded users by encryption is made possible thanks to security certificates?

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How Backing Up Your Data Safeguards Your Business From a Disaster

How Backing Up Your Data Safeguards Your Business From a Disaster

Data might be the single most important asset of any business, but you would be shocked to hear about how many organizations don’t consider data loss to be a prominent threat. The fact remains that it doesn’t take an immense disaster to wipe out an entire infrastructure, and that you should expect the worst to happen regardless of how unlikely it is to do so.

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Half of Executives are Unclear on Data Compliance Laws. Are You?

Half of Executives are Unclear on Data Compliance Laws. Are You?

Regardless of what industry a company is classified under, they all are responsible for upholding particular standards to ensure compliance with industry regulations. However, according to the 2016 State of Compliance survey, a shockingly high number of organizations were shown to be a bit fuzzy on their requirements.

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Why it’s Worth it to Ditch the Desktops

Why it’s Worth it to Ditch the Desktops

Is there any good reason to use desktops in your office? While many businesses still utilize workstations, it’s becoming increasingly obvious that the advantages afforded by mobile technology should make desktops obsolete, especially in light of a recent study.

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The Top 5 Cyber Threats You Need to Look Out For

The Top 5 Cyber Threats You Need to Look Out For

When it comes to data breaches, some users don’t know or suspect one has occurred until it’s far too late to do anything about it. Sometimes viruses or malware will lurk on a device until certain criteria are met. Others will execute immediately. We’ve listed some of the potential threats that you will encounter in the business world, as well as what you can do about them.

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Tip of the Week: 4 Smartphone Accessories Too Good to Pass Up

Tip of the Week: 4 Smartphone Accessories Too Good to Pass Up

Here are four of the best smartphone accessories out there, including ways to get more battery life out of your device, ways to communicate more effectively, and other portable conveniences.

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For the Average SMB, a Cost Savings of 36% Makes Cloud Migration Worth It

For the Average SMB, a Cost Savings of 36% Makes Cloud Migration Worth It

For business owners looking to streamline operations and get the most out of their technology, a new survey by TSO Logic analyzed 10,000 customer physical servers and 25,000 virtual machines and concluded that 45 percent of existing VMs would run more efficiently in the cloud. A finding like this should be reason enough for companies to reevaluate their current IT setup.

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What’s the Secret to Engaging Gen Y Workers?

What’s the Secret to Engaging Gen Y Workers?

Fact: Millennials are entering the workforce en masse. Therefore, employers and workers from earlier generations shouldn’t be so quick to write off the generation that now makes up the largest segment of the workforce. In order to properly leverage this differently-thinking group, managers need to understand a few things about how Gen Y thinks, behaves, and what they value.

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Tip of the Week: How You Can Beat These 4 Common Scams

Tip of the Week: How You Can Beat These 4 Common Scams

Cybersecurity is one of the most important aspects of running a business. Therefore, here are some of the best ways that your employees can contribute to your company’s technology security practices.

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What’s a Rootkit Hack and How Can You Stop It?

What’s a Rootkit Hack and How Can You Stop It?

There are many types of online threats that the average business owner needs to understand and be prepared for. The problem here is that no two threats are alike, and they all perform different functions. One thing that all threats have in common is that they want to disrupt your operations in any way possible. To help you better prepare your organization for these threats, we’ll discuss a particularly dangerous malware: the rootkit hack.

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Why Managed IT Makes Sense for Busy Business Owners

Why Managed IT Makes Sense for Busy Business Owners

Managed services have been around for ages. For example, wealthy individuals will often hire someone to take care of their extravagant home, like doing the housework or tending to the garden. Did you know that managed services can be acquired by the average business owner to further enhance their organization’s operations?

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Tip of the Week: 3 Workplace Changes You Can Make to Improve Productivity

Tip of the Week: 3 Workplace Changes You Can Make to Improve Productivity

With so much focus on how new technology improves productivity, it can be easy to overlook the other ways of enhancing operations. Sometimes, improving productivity can be as simple as rethinking the layout of your office. Or, you may find that your company’s current technologies may be hindering productivity more than they’re helping. The following three suggestions should help make your office a more productive place.

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The 80/20 Rule is a Time-Tested Way to Protect Your Network

The 80/20 Rule is a Time-Tested Way to Protect Your Network

IT security is a major pain point for all businesses in all industries. Is your organization doing a good enough job at keeping your data safe? The reality of the situation is that the majority of threats make it through the tiniest of vulnerabilities, even those that seem to be benign. By understanding a concept called the 80/20 rule, you might be able to better address your business’s network security weaknesses.

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3 Ways the Cloud Improves Efficiency for SMBs

3 Ways the Cloud Improves Efficiency for SMBs

The cloud makes operations more efficient and can save you plenty of capital in the long run, which is why many organizations are turning to it to further improve the way they do business. Yet, businesses that haven’t moved to the cloud will face steep competition from those that have. If you’re still not sure whether the cloud is right for your business, consider the following advantages of cloud computing for SMBs.

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Tip of the Week: How to Know if You’ve Experienced a Data Breach

Tip of the Week: How to Know if You’ve Experienced a Data Breach

Your data needs to be protected--that’s something that we all can agree on. However, even if your data were to be targeted in a data breach, would you be able to see the attack coming? Here are three telltale signs that your data is in imminent danger.

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(703) 359-9211

Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030